Logistics Manager

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MTS Cleansing Services Ltd

Camberley

GBP 60,000 - 80,000

Be among the first applicants.

2 days ago

Job description

Position: Logistics Manager

Location: Camberley Depot: Riverside Way, Camberley, Surrey, GU15 3YL

Line Reporting Manager: Depot Manager

Working Schedule: Monday Friday, 07:00AM 17:00PM (1 hour Unpaid Lunch)

Manage the delivery of planned and reactive services to Thames Water in accordance with the established procedures.

Use in-house software for a range of tasks including job management, vehicle whereabouts, costing, reporting and administration.
Create daily whereabouts and distribute to Transport Managers, Out of Hours team and Thames region drivers, monitoring and encouraging utilization & efficiency.
Create night sheet for the Out of Hours team indicating operatives working their 4/4 shift pattern or on call.
Manage and oversee ALL (Including THA068/THA066/THA016 & Private work accounts) in line with the relevant ops manager & Contracts Manager/ Client(s) requirements.
Support MI issues when required to prevent payment delays.
Monitor and analyse data to identify trends, challenges, and opportunities for operational improvement.
Provide assistance with DB Authoriser regarding supplier invoices used by other managers.
Sub Contractor utilization & engagement in line with Operations, Planning, Review, DB & Invoice Queries, in line with Operations Manager, General Manager & Contracts Manager.

Receive service requests verbally and electronically, provide advice and prices to customers and co-ordinate the relevant resources to meet agreed timescales and optimise performance.
Liaise with other departments within the organisation and assist in the delivery of operational and administrative services to internal and external customers, ensuring customer relations are positively developed and maintained.
Ensure customer complaints are dealt with within a professional and timely manner.
Promote continuous improvement and seek to identify and recommend new methods of working to achieve benefits including greater efficiency, improved quality and safer methods of working.

Maintain thorough knowledge and ensure compliance of all relevant transport regulations including Health & Safety standards, environmental guidelines, risk and method statements, plant inspections and maintenance.
Ensure all tasks are performed in accordance with Health & Safety and statutory procedures, including the organisation's quality management system.
Collaboration with Planners & Transport Department on Vehicle Breakdowns/ Compliance/ Trackers etc.

Management responsibility for the office-based planning team, fostering a culture of high performance and accountability.
Update HR team with daily absences, sickness documentation and return to work meetings.
Manage daily processes related to overtime authorisations, timekeeping, welfare, investigations, and disciplinary actions.
Conduct regular performance reviews, provide constructive feedback, identify training needs and support the ongoing development and professional growth of team members.
Ensure company policies and procedures are adhered to.
Always perform tasks in accordance with Health & Safety and statutory procedures having regard to the organisation's quality management system.

Previous managerial experience including fleet resources preferred.
CPC Management Qualification is preferred but not essential.
Previous experience in the transport, waste or logistics industry desired.
Proficient using all Microsoft Office systems.
Strong leadership skills with the ability to inspire and manage a diverse team, coupled with a proactive, self-starter attitude.
Superior organisational and planning skills.
Robust problem-solving abilities with a focus on operational efficiency and customer satisfaction.
Excellent communication and interpersonal skills, adept at liaising with internal teams, sub-contractors and customers.
Resilient and capable of managing your own workload, meeting tight deadlines, while maintaining attention to details and quality.

Section 7 of the Health & Safety at Work Act (1974) states the general duties of employees at work:

To take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions at work; and
as regards any duty or requirement imposed on their employer or any other person by or under any of the relevant statutory provisions, to co-operate with them so far as is necessary to enable that duty or requirement to be performed or complied with.

To understand and implement the company health and safety policy.
To ensure and monitor the health, safety and welfare of all staff/sub-contractors working under their remit.
To influence and promote a positive health, safety culture within the organisation and lead by example.
To carry out at least 1 x IMS527 Senior Manager tour of works area and 1 x Weekly SHEF report for the depot/offices/workshop. Copies of these are to be submitted to their respective SHEQW representative by the end of each month.
To investigate all occupational accidents and incidents using the company 2, 2, 2 process and produce detailed reports with supplementary evidence with support from the SHEQW department.
To report all health, safety and environmental incidents to relevant persons and your SHEQW representative upon notification or at least within 2 hours.
To ensure safety briefings/TBTs are delivered and signed registers are completed.
To ensure you are aware of the company fire and first aid arrangements, and emergency evacuation procedure.

Pension
Death in service cover
20 days annual leave, enhanced with length of service, plus statutory days
Competitive salary
Employee Assistance Programme
Support from a family-run company that considers your health, safety, and wellbeing as a number one priority.
Company events
Free parking / On-site parking
Health & wellbeing programme
Referral programme
100% office based