Logistics Coordinator

Logistics Coordinator

We are a rapidly growing technology provider based in the UK, and we're in search of dedicated individuals to join us during this exciting phase of expansion.

Responsibilities:
In this administrative role, you will play a vital part in the smooth operation of our Logistics Department, ensuring the efficient management of stock and the safe, timely delivery of goods to clients and manufacturers. As a Logistics Coordinator, you will bring your meticulous attention to detail and exceptional organizational skills to the forefront, contributing to the streamlined flow of stock.

Key Responsibilities:

1. Prepare weekly ad-hoc stock reports, aiding in the accurate management of stock.
2. Monitor stock levels for new starter equipment and promptly request replenishment as needed.
3. Conduct regular stock audits, guaranteeing precision and reliability.
4. Generate daily lists of equipment required by the builds team, facilitating seamless workflow.
5. Handle last-minute equipment requests from clients with agility and responsiveness.
6. Physically pack shipments daily, ensuring items are securely and efficiently prepared for delivery.
7. Assist in retrieving stock for internal colleagues throughout the day, maintaining a seamless workflow.
8. Address issues with lost or damaged shipments by initiating follow-up communication with clients.
9. Coordinate collections and deliveries, keeping clients and manufacturers informed at all stages.
10. Monitor the Lighthouse ticket queue to ensure timely resolutions.
11. Produce both internal and external reports, contributing to well-informed decision-making.
12. Keep a watchful eye on the goods-in email inbox, ensuring efficient response times.

Role Objective:
Your objective as a Logistics Coordinator is to ensure the smooth and accurate management of stock in the Logistics Department. This includes overseeing internal tracking, processing, and client stock reporting, while continually seeking ways to optimize processes.
Department Objective:
In the Logistics Department, we aim to deliver an exceptional customer experience by consistently providing high-quality service, effective resolutions, and clear communication. Your technical expertise is invaluable in achieving this departmental goal.

Skills and Background:

1. Proven experience in administrative roles with a focus on logistics and stock control.
2. Exceptional organizational skills with a keen eye for detail.
3. Proficiency using a Windows PC, including Microsoft Outlook and Excel.
4. The ability to thrive under pressure while maintaining efficiency.
5. Effective problem-solving skills, coupled with a proactive approach.
6. Excellent written and spoken English.

Desirable:

1. Previous experience within the IT sector, demonstrating industry-specific knowledge.

Qualifications / Accreditations:
Ideally, possess higher education qualifications or equivalent professional training.

Personal Qualities:

1. Display a positive and self-motivated demeanour.
2. Take pride in consistently exceeding expectations.
3. Driven to uphold the highest standards of performance.
4. Show genuine interest in and enthusiasm for technology.
5. Tenacious in seeking and implementing innovative solutions.