Logistics Coordinator

Lloyd Recruitment - East Grinstead; Crawley; On-site; GBP 25,000 - 27,000; Full time

Job description

Logistics Coordinator

Are you an organised and detail-focused professional looking for a varied administrative role? We are seeking a proactive Logistics Coordinator to join a growing company based in Crawley. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is confident in handling supplier and customer communications.

What's on Offer:

Salary: £25,000 - £27,000 per annum (dependent on experience)
Monday to Friday
Crawley (fully office-based)
Benefits: Company pension, 4 weeks paid holiday, recognition perks, and a friendly working environment
Full training provided with opportunities for development

About the Role:

As a Logistics Coordinator, you will play a key role in ensuring smooth day-to-day operations. A major part of your role will involve processing warranty claims, tracking supplier responses, and keeping customers informed about their orders. You will also assist with coordinating deliveries, managing order changes, and supporting the purchasing team with essential administrative tasks.

Key Responsibilities:

1. Handling warranty claims, liaising with suppliers and manufacturers to ensure timely resolutions
2. Keeping customers updated on the status of their warranty claims and order progress
3. Coordinating delivery schedules and tracking stock availability
4. Checking and verifying supplier order acknowledgments to prevent discrepancies
5. Processing order changes and ensuring accurate records are maintained
6. Responding to customer and supplier enquiries via phone and email
7. Taking and processing customer payments securely
8. Supporting general office administration, including scheduling and document management

What We're Looking For:

1. Strong attention to detail and a methodical approach to administrative work
2. Excellent communication skills, both written and verbal
3. Confidence in liaising with suppliers, manufacturers, and customers professionally
4. Strong organisational skills with the ability to manage multiple tasks effectively
5. IT proficiency, including Microsoft Office (Word, Excel, Outlook, and PowerPoint)
6. A positive, adaptable attitude and a proactive mindset

Refer a friend and you will receive a retail voucher of your choice up to the value of £500. Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.