Local Authority Support Administrator (15933), Sidcup

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Local Authority Support Administrator (15933), Sidcup

Client: Kingdom Services Group Ltd

Location: Sidcup, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: b772844c1ec6

Job Views: 5

Posted: 14.02.2025

Expiry Date: 31.03.2025

Job Description:

Kingdom Local Authority Support (Kingdom) are currently recruiting an Environmental Enforcement Administrator in our Sidcup Office, DA14 area.

Working for Kingdom Local Authority Support, you will gain knowledge of relevant legislation, including the Environmental Protection Act 1990, Anti-Social Behaviour Crime and Policing Act 2014, London Local Authorities Act 1990, and other applicable laws used by our teams at the Council.

You will implement robust back office administration and support for the Local Authority Support (LAS) division and its management team.

Hours: On average 37.5 hours per week, 8 hour shifts, Monday to Friday 09:00am - 17:00pm.

What's in it for you?

• Access to advanced / early pay scheme.
• Free uniform & equipment (job role applicable).
• Colleague CARE Platform - links to huge benefits, mental health & wellbeing support and much more.
• Community social value days (available at Line Managers discretion and in line with CSVD policy).
• Weekly recognition and reward scheme.
• Refer a friend monetary scheme (terms and conditions apply).
• Award winning team and supportive work environment.
• Death in Service Insurance Scheme.

Responsibilities:

Below is not an exhaustive list and any other reasonable and fair role relevant tasks may be added:

• Follow best-in-class administration procedures, meeting individual KPIs.
• Deal with representations from external stakeholders including clients and members of the public in relation to the service.
• Work closely with customer service and operations team in relation to complaints regarding the service.
• Produce and quality assure prosecution files.
• Quality assure Fixed Penalty Notices.
• Assist and support administration on other sites where required.
• Support and action queries/issues raised by management and Team Leaders.
• Meet company expectations and maintain the standards expected.
• Comply with Data Protection policies and processes in relation to the administration of the sites you are covering.

What we need from you - skill base requirements:

• Proficiency in Excel and Word.
• Demonstrated hardworking, disciplined, adaptable, and 'can do' attitude with a strategic outlook and a passion for delivering exceptional customer service.
• Strong communication skills, both written and verbal, at various business levels.
• Exceptional organisational, planning, and time management skills with meticulous attention to detail.
• Ability to prioritise tasks and meet deadlines efficiently.
• A fast learner with a proactive approach to personal development and a willingness to acquire new skills and responsibilities.
• Knowledge of relevant legislation, including the Environmental Protection Act 1990, Anti-Social Behaviour Crime and Policing Act 2014, London Local Authorities Act 1990, and other applicable laws used by our teams at the Council.

Experience:

• 1 year customer service preferable administration experience.

If you would like to be a part of the Kingdom family of services, please apply now!