LMS Administrator

This is an IT support group; High Wycombe; On-site; GBP 30,000 - 50,000

Job description

Make a Home at Taylor Wimpey

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all.

With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.

Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people.

Home to work that matters, and you can be a part of it.

Job Summary/Purpose

The LMS Coordinator will serve as a key resource in managing and supporting our SuccessFactors LMS platform. Reporting to the Learning and Development Business Partner, this role will be responsible for ensuring data accuracy, system functionality, and prompt resolution of Learning related queries. The incumbent will manage the end-to-end lifecycle of training interventions across the business attendance and compliance reporting and partner with various stakeholder groups to drive system improvements and maintain compliance.

Primary Responsibilities

System Administration:

• Maintain and update foundation objects data within SAP SuccessFactors.
• Conduct regular system audits to ensure data integrity, compliance, and consistency.
• Troubleshoot system issues and coordinate with the L&D Business Partner or external vendors for resolution.
• Scheduling of training courses
• Monitoring cancellation and waitlists
• Permission Management
• Workflow management
• Support any test activity required across the platform
• Support mandatory release management from provider
  
  

Change Request Management

• Review, prioritize, and implement system changes
• Document and communicate all changes to relevant stakeholders.
• Provide guidance and support to end-users on new or modified functionalities.
  
  

Stakeholder Support

• Collaborate closely with the Talent and Functional Heads of Department to ensure their system needs are met.
• Provide hands-on support for system-related queries and issues from the Development inbox.
• Produce routine and ad-hoc reports for HR and business stakeholders.
  
  

Process Improvement

• Identify process enhancements and advocate best practices within the LMS function.
• Train and mentor HR team members on system capabilities and processes.
  
  

Data Management & Compliance

• Maintain high levels of data accuracy in line with data protection regulations.
• Conduct routine data audits and provide recommendations to mitigate risk.
  
  

Experience, Qualifications, Technical Requirements

• Previous experience on a LMS platform (SuccessFactors, Workday, Oracle, etc.)
• Experience on SAP SuccessFactors.
• Technical Proficiency: Strong MS Excel skills for data manipulation, and familiarity with system testing and change management processes.
• Attention to Detail: Demonstrated track record of maintaining high standards of accuracy in all work.
• Problem-Solving: A systematic approach to troubleshooting system issues and improving existing processes.
• Communication: Strong written, verbal and presentation communication skills to interact with diverse stakeholder groups.
  
  

What We Offer At Taylor Wimpey

At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.

We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.

We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.

If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey.

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.