Liz Earle - Counter Manager

Job Description

Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer, this is your chance to be part of something truly special.

At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.

About the role

As a Counter Manager, you will lead, inspire, and motivate your team to deliver the best shopping experience to all customers. Your main responsibilities will be to:

• Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback.
• Build great relationships with customers and colleagues.
• Provide personalised consultations and skin services.
• Deliver your sales targets by creating business plans and driving in-store promotions and Liz Earle offers.
• Complete our award-winning 12-month Skin School development programme.
• Ensure your counter is beautifully presented to showcase the range of Liz Earle products.
• Be an ambassador for the Liz Earle brand.

What you'll need to have

• A passion for skincare and a love of Liz Earle.
• Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success, and ensures your team always feels supported and listened to.
• Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding.
• The ability to work with business plans, achieve sales targets, and review individual and team performance.
• Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise.

It would be great if you also have

• Experience using skincare products on customers.

Our benefits

• Liz Earle Employee discount of up to 75%.
• Store discount (e.g., Boots or John Lewis).
• Quarterly Liz Earle Goody Box.
• Discretionary team bonus scheme.
• Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification.
• Generous holiday entitlement that increases with length of service.
• Personal Pension Scheme.

We have a great range of benefits that go beyond salary and offer flexibility to suit you. Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.

What's next?

If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you'll be invited to attend an in-store interview.

We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.

Information about the role

We are now recruiting for a Liz Earle Counter Manager for our Boots Southampton Above Bar Street store. This is a fixed-term contract.

Your basic hours will be 37.5 per week, and your anticipated days of work will be fully flexible Sunday-Saturday. You will cover daytime shifts between the hours of store opening, which will include weekends.

Business Area: Retail

Function: No7, Retail, Store Colleagues

Keywords: Beauty, Skincare, Cosmetics, Beauty Advisor, Sales, Retail, Counter Sales, Beauty Consultant, No7, Liz Earle

Hours per week: 37.5

Company: UK Stores

Division: 16 - United Kingdom

Region: 8 - South

County: Hampshire

Country: UK

Address: 19-29 Above Bar Street, Southampton, Hampshire