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Lived Experience Peer Support Worker

NHS

Liverpool

On-site

GBP 40,000 - 60,000

Full time

4 days ago
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Job summary

Join a forward-thinking organization dedicated to supporting individuals on their recovery journey. This rewarding role focuses on building meaningful relationships with service users, helping them achieve their recovery goals through shared experiences and active engagement. You will advocate for their rights, connect them with community resources, and foster a supportive environment. With a commitment to professional standards and a collaborative approach, you'll play a vital role in transforming lives. If you have a passion for mental health and a desire to make a difference, this opportunity is perfect for you.

Qualifications

  • Lived experience of mental health issues is essential.
  • Willingness to undertake further training in line with the role.

Responsibilities

  • Build supportive relationships with service users.
  • Facilitate community engagement and promote social inclusion.
  • Advocate for service users' rights and support their recovery.

Skills

Good written communication skills
Good verbal communication skills
Good non-verbal communication skills
Ability to manage conflict
Team-working skills
Ability to manage stress
Ability to carry out practical tasks

Education

GCSE/NVQ 2 or equivalent
Willingness to work toward NVQ 3

Tools

Trust IT systems

Job description

Do you have lived experience of mental health challenges and services and have a desire to support others on their recovery journey? If so, we invite you to join our team in this unique and rewarding role.

Merseycare foundation trust have produced an animation available on YouTube which explains the role of peer support / lived experience workers from a team's perspective which potential candidates may find helpful it can be found at:

YouTube Animation

Any prospective candidates who feel they would benefit from additional support & guidance to submit an application are encouraged to reach out to us at the following email address in the first instance: peersupport@merseycare.nhs.uk

Main duties of the job

The role involves building supportive and respectful relationships with service users, helping them identify, explore, and achieve meaningful and sustainable recovery goals.

By sharing personal recovery stories, the worker will inspire confidence and self-belief in others, promoting essential coping, self-help, and self-management techniques.

A key responsibility is facilitating community engagement by helping service users connect with community groups and networks, which promotes social inclusion and a positive identity. The role also involves advocating for service users' rights, accompanying them to appointments, welcoming them to a service, signposting advice and promoting autonomy and self-management. Additionally, the worker will contribute to fostering a recovery-oriented environment by working with multidisciplinary teams and using strengths-based, non-discriminatory language to support recovery-focused activities.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Job responsibilities

A detailed overview and the main responsibilities of the role can be found in the Job Description attached.

Person Specification
Qualifications
  • GCSE/NVQ 2 or equivalent in relevant subject
  • Willingness to work toward attainment of NVQ 3 or equivalent in relevant subject.
  • Willingness to undertake further training in line with the development of the RPSW role.
KNOWLEDGE/ EXPERIENCE
  • Lived experience of mental health issues
  • Experience of recovering a meaningful life
  • Ability to draw on and share lived experience.
  • Ability to develop and maintain a mutual and reciprocal peer relationship, engaging and supporting families and carers.
  • Ability to use active listening and communication skills in a peer relationship, supporting people in their recovery.
  • Ability to help people engage in a range of activities that are meaningful to them.
  • Ability to help people develop coping and problem-solving skills, working with differences.
  • Ability to collaboratively discuss care and support options, contributing to co-produced care and recovery plans.
  • Ability to work as a team to facilitate access to care and sources of support including supporting transitions in care.
  • Experience of working in a team
  • Experience of training, teaching, coaching/ mentoring others
  • Experience of using a range of self-management or recovery tools and techniques
  • Experience of participation in service user involvement and consultation work.
  • Experience of being supervised.
  • Lived experience of substance use and recovery.
Skills
  • Good written, verbal and non-verbal communication skills.
  • Willingness to use the Trust IT systems.
  • Able to relate to a wide range of people.
  • Knowledge and commitment to service users' rights
  • Professional in appearance and behaviour
  • Able to manage conflict and to help others to do so.
  • Ability to maintain a healthy home/work life balance
  • Good team-working skills
  • Willingness to reflect on work practice and be open to constructive feedback.
  • Ability to work in an enabling and creative way.
  • Ability to manage stress and to plan and prioritise workload.
  • Ability to carry out practical tasks
VALUES
  • Accountability
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Transparency and honesty
  • Discreet
  • Change oriented
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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