Licensing Administration Assistant

Our client has an exciting opportunity for a Licensing Administration Assistant to join their team.

Location: Ely, Cambridgeshire

Salary: £26,835 - £29,093 per annum plus benefits

Job Type: 1 year Fixed Term Contract, Full Time

Closing Date: 5 March 2025

About Us:

Our client boasts excellent transport links, stunning countryside, vibrant markets, and welcoming communities, and it is one of the UK's happiest and healthiest places to live.

The District Council takes pride in its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment.

Licensing Administration Assistant – The Role:

A fantastic opportunity has arisen to join our Licensing Team on a full-time basis to support us with our taxi licensing obligations. You will be part of a small, but expanding team, and will report directly to the Licensing Manager. This is a chance to really make an impact, learn new skills, and be part of a supportive and effective team.

Licensing Administration Assistant – Key Responsibilities:

1. To perform administrative duties and answer queries relating to taxi licensing.
2. To provide resilience support to the licensing team to ensure a quality, customer-focused support service that is efficient, effective, and responsive to the needs of both internal and external customers.
3. To maintain/update databases, records, and registers using appropriate software/IT packages.
4. To ensure compliance with legislative requirements and procedures, assisting and providing support to other members of the team.
5. To process licensing applications (primarily taxi applications) made to the Council in accordance with service performance standards and statutory timescales.
6. Preparing and sending out routine licensing correspondence including plates and badges.
7. Dealing with all incoming and outgoing correspondence to the service and carrying out other administrative tasks connected with the licensing service.
8. Acting as a first point of contact for internal and external customers, including by telephone, face-to-face, and IT-based communication methods.

Licensing Administration Assistant – You:

1. You will have some previous administrative experience and be able to manage your own workload with minimal supervision to meet multiple deadlines.
2. 3 grade C/grade 4 GCSEs (English required) or equivalent.
3. Experience of working accurately to timescales and under pressure.
4. Proven knowledge of Microsoft Office Suite (including Word, Excel, Outlook).
5. Understanding of good customer service.
6. Strong communication skills (written & verbal).
7. Accuracy in the creation of documentation.
8. Strong organisational skills.

Licensing Administration Assistant – Benefits:

1. Flexible working.
2. Generous annual leave entitlement starting at 24 days a year.
3. Childcare scheme.
4. Training, development, and payment of professional fees.
5. Essential user car allowance.
6. Local government pension scheme with 17.4% employer contribution.

Application Process:

Closing date for completed applications: 5 March 2025.

Selection process will be held on: 13 and 14 March 2025.

Apply today for the position of Licensing Administration Assistant by clicking “Apply” now.