Library Assistant (CSM) x2

We have opportunities for two Library Assistants to join our friendly team at Central Saint Martins (CSM).

Our busy library is popular with our students and is located over three floors of a historic building overlooking Granary Square near King's Cross and St Pancras stations.

As a member of the Library Services team, you will contribute to the development and delivery of high quality and student-focused library services which support the academic activities of the University.

Working collaboratively, you will participate in both front-line and administrative duties. You will assist users with initial information enquiries in person and online using our live chat service ASK. This includes helping with the use of Library materials, dealing with account queries, and supporting students with general purpose software.

In addition to this you will:

1. Provide support for self-issue systems, IT and printing.
2. Participate in stock-related duties such as retrieving and circulating items.
3. Help maintain and care for our collections as needed.
4. Assist with the production of promotional material and instructional guides to encourage students' independent learning.
5. Keep the library in good order in accordance with best health and safety practice and security guidelines.

We have both a full-time role for 35 hours per week and a part-time role for 28 hours per week. Please indicate in your application which role(s) you are interested in.

About you

We are looking for an individual with strong interpersonal and organisational skills, and the ability to communicate information and ideas clearly, in an inclusive manner.

You will possess relevant experience in a library or customer service environment, and formal training to post-16 level.

Excellent IT skills are essential, as well as the ability to work flexibly within a team, providing support and assistance.