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Library Assistant

West Sussex County Council

England

On-site

GBP 24,000 - 25,000

Part time

10 days ago

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Job summary

In dieser spannenden Rolle als Bibliotheksassistent sind Sie das freundliche Gesicht der Bibliothek, das Kunden bei ihren Anfragen unterstützt und ihnen hilft, die verfügbaren Ressourcen zu nutzen. Sie werden an der Organisation von Veranstaltungen teilnehmen, die das Lesen und die Gemeinschaft fördern, und dabei helfen, eine einladende Atmosphäre für alle Altersgruppen zu schaffen. Ihr Engagement für exzellenten Kundenservice und digitale Kompetenz wird Ihnen helfen, einen positiven Einfluss auf die Gemeinde zu haben. Wenn Sie leidenschaftlich daran interessiert sind, das Lesen zu fördern und Menschen zu unterstützen, könnte dies die perfekte Gelegenheit für Sie sein.

Benefits

25 Tage Jahresurlaub (pro rata)
Zugang zu einem lokalen Pensionssystem
Möglichkeiten zur beruflichen Weiterbildung
Mitarbeiterrabatte

Qualifications

  • Hervorragende Kundenservicefähigkeiten sind unerlässlich.
  • Digitale Kompetenz und Erfahrung mit grundlegenden Office-Anwendungen sind erforderlich.

Responsibilities

  • Bereitstellung von qualitativ hochwertiger Unterstützung für Bibliothekskunden.
  • Durchführung von Veranstaltungen wie Rhyme Time und Knit and Natter.

Skills

Kundenservice
Digitale Kompetenz
Flexibilität
Kreativität
Teamarbeit

Education

Keine spezifische Ausbildung erforderlich

Tools

Microsoft Office

Job description

About us

Are you looking for a role where you are not always sat behind a desk?

Are you a friendly and approachable individual who enjoys engaging with people from a range of diverse ages and backgrounds?

We're looking for a Library Assistant to be a part of our close-knit library service and this could be the perfect role for you!

Our libraries deliver essential community-based support, promoting the benefits of reading for everyone, offering a quality, trusted information service, bridging digital inclusion through supporting safe access to online resources, and curating a programme of events and activities that meet the needs of targeted audiences.

About the job

Salary: £24,027 to £24,404 per annum, £11,201 to £11,377 (pro rata for part time) entitlement to Saturday Enhancement to working 3.5 hours for 1 in 2 Saturdays.

Contract Type: Permanent

Working Pattern: Part time 17 hours and 15 minutes

Location: Storrington Library, Ryecroft Lane, Storrington, RH20 4PA

Interview Date: Wednesday 14th May

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. We encourage you to submit your application at your earliest convenience.

Shifts:

  1. Week 1
  • Monday 8:35am-5:05pm
  • Tuesday 9am-1pm
  • Wednesday OFF
  • Thursday 9am-1pm
  • Friday OFF
  • Saturday OFF
  • Week 2
    • Monday 8:35am-5:05pm
    • Tuesday OFF
    • Wednesday 9am-1pm
    • Thursday OFF
    • Friday 9am-1pm
    • Saturday 9:30am-1pm

    Storrington Library is situated just off the High Street in this vibrant town at the base of the picturesque South Downs.

    We are looking for a friendly, enthusiastic, and resourceful individual, with excellent digital skills. You will be the go-to person for customers at the library, providing high quality assistance with their questions and guiding them to other services as needed.

    It's not just about the books! We are looking for someone who understands the power of community and the importance of fostering a love for reading in people of all ages. You will, after training, take turns in running our Rhyme Time & Toddler Time sessions and also helping with our other exciting library programmes such as Knit and Natter, Reading Friends, school holiday activities and assist with class visits to the library.

    About you

    We are looking for someone with excellent customer service skills! Customer service is at the forefront of the library service, as it plays an important role in creating a vibrant and dynamic workplace. It requires flexibility, creativity, and initiative from those who work there. This could mean helping a customer log-on to the library Wi-Fi or a reading recommendation.

    You will be a dedicated team player, ready to collaborate with other services and volunteers. A passion for digital expertise and experience, especially with basic Office applications, is essential.

    The variety of our work means that no two days are the same. We get huge job satisfaction from helping everyone who comes through our doors, and you could too!

    Working For Us

    From access to our Employee Assistance Programme to training and development opportunities, we aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

    You will benefit from 25 days annual leave (pro rata for part time) rising to 28 days (pro rata for part time) after 5 years' service plus the opportunity to buy additional leave, an excellent local government pension scheme as well as a range of discounts giving our staff access to hundreds of offers.

    Further Information

    The reference number for this role is CPP01075

    For an informal conversation or for further information regarding the role, please contact Carolyn Burley (Library Officer) on 01903 839050.

    Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and experience you can bring to the role. Please ensure all that any gaps in employment are covered in your CV.

    We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.

    Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve.

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