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Library Assistant

PublishingCrossing

Coventry

On-site

GBP 20,000 - 30,000

Part time

6 days ago
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Job summary

An established education group is seeking a dedicated Library Assistant to join their weekend customer services team. In this part-time role, you will be responsible for providing excellent service to library patrons, ensuring a welcoming atmosphere, and maintaining library policies. Your strong communication skills and ability to work under pressure will be essential as you assist students and support their educational journey. This opportunity not only offers a competitive salary but also an industry-leading benefits package, making it a rewarding position for those passionate about education and customer service.

Benefits

Excellent Employers Pension Contribution
30 days Annual leave plus Bank Holidays
New Holiday Purchase Scheme up to 5 additional days
BUPA Cash Plan
50% off Tuition Fees for staff dependants
CU Reward Scheme Discounts
New Electric Car Scheme
Cycle To Work scheme

Qualifications

  • Good communication and interpersonal skills are essential.
  • Experience in customer service or public interaction is important.

Responsibilities

  • Provide welcoming reception service and maintain library policies.
  • Shelve library materials and carry out administrative tasks.

Skills

Customer Service
Communication Skills
Interpersonal Skills
IT Proficiency
Teamwork

Education

Good General Education

Tools

Online Issue System

Job description

Our Mission

Coventry University Group is a global education group with a mission of Creating Better Futures. We are driven by our passionate belief in the transformational power of education and research to enable and empower our students, colleagues, and partners and to improve the world around them. Our people are key to our success and each role contributes to the Group's ongoing progress in communities around the world.

The Role

Working Hours: Part Time Saturday 8:00 - 16:30 hours.

The University Library is seeking to appoint a library assistant to join our customer services weekend team. The post holders will contribute to the effective operation of the Library by providing services to the Library customers and supporting their study at the University. You will provide a welcoming reception service as well as ensuring the library policies on noise and behaviour are maintained, shelving library materials, operating the online issue system, and carrying out administrative tasks.

In addition to the weekly hours of these posts, you are also required to work 4 additional days per annum (totalling 30 hours, averaged to 0.58 hours per week). These additional days will be four of the following: three days between Christmas and New Year, Good Friday, Easter Monday, Spring bank holiday (May), Whitsun bank holiday (May), and August bank holiday. These days will vary depending on rotas.

Our Successful Candidate

You should have a good general education, and the ability to work as part of a team is really important. Good communication and interpersonal skills, confidence with IT, and the ability to work under pressure are also essential for this post. You should also have experience of customer service or dealing with the general public.

Experience of working in a frontline role in a library would be an advantage but not essential as training will be given.

Please include a cover letter along with your CV to support your application.

The Benefits

Along with a competitive salary, we offer an industry-leading Rewards and Benefits package which includes:

  • Excellent Employers Pension Contribution
  • 30 days Annual leave plus Bank Holidays
  • New Holiday Purchase Scheme up to 5 additional days
  • BUPA Cash Plan
  • 50% off Tuition Fees for staff dependants
  • CU Reward Scheme Discounts across a range of High Street/ Online Retailers
  • New Electric Car Scheme
  • Cycle To Work scheme
Our Culture

As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all.

Closing date: Sunday 27th April

To apply, please click Apply Now.
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