Library Administration Assistant Apprentice

University Hospitals of Derby and Burton NHS Foundation Trust; Burton-on-Trent; On-site; GBP 40,000 - 60,000

Job description

Would you like to progress your career in libraries, customer service or administration? If so, read on.

This Apprenticeship role is an exciting opportunity to support the delivery and development of the University Hospitals of Derby and Burton NHS Foundation Trust Library & Knowledge Service. We are looking for an enthusiastic, customer service orientated individual to join our team, to provide a range of library and administration services to NHS staff and students. As an apprentice, you will receive ongoing training and support throughout the apprenticeship programme.

You will be responsible for carrying out administrative tasks, dealing with document requests, handling general enquiries, lending books, inputting data into electronic systems, and ensuring the smooth running of the Library & Knowledge Service at the Queen's Hospital site in Burton with occasional cross-site working at our Royal Derby Hospital site.

An ability to work both in a team and alone is required, along with the ability to prioritise workload and work well under pressure. Excellent communication and good IT skills are pivotal to this role.

The post holder must have a flexible approach to working across all Trust sites.

The postholder will be responsible for staffing the Library reception desk, dealing with a range of routine enquiries and assisting in supporting users with a variety of e-resources.

A key role will be maintaining a safe and tidy Library environment, as well as administering various resources and Library systems.

This is a 15-month Apprenticeship opportunity, with the expectation to complete the apprenticeship programme, including mandatory training, within the timeframe.

Due to funding rules, apprentices must have resided in the UK for 3 years.

Closing date of applications: 10 April 2025

Date of interview: 24 April 2025

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In Return We Will Offer

• Development opportunities, both professional and leadership development.
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes.

Key Facts

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

For further details / informal visits contact: Name: Karen Johnston Job title: Deputy Library and Knowledge Service Manager Email address: [e-mail] Telephone number: 01283 511511 Tuesday-Thursday 08.00-16.00