LGBTQIA+ Café Volunteer

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.

LGBTQIA+ Café Volunteer
Location: Exeter

Together Drug and Alcohol Service is the commissioned community drug and alcohol provision for Devon. It provides a range of support, interventions and treatments for adults wanting to make positive changes to their drug and/or alcohol use, as well as supporting family members and running campaigns and events that raise awareness of addiction and celebrate recovery in the community.

About the role
If you enjoy chatting to others, bringing people together and connecting people with where they want to be, then this is the role for you!

This opportunity is for a LGBTQIA+ Café Volunteer to support with setting up and running a new LGBTQIA+ Flourish Café. Based in Exeter for Together Drug and Alcohol Services, you will be helping to make anyone attending feel at ease, encourage social connection through conversation, signpost to other local activities, and facilitate focused activities.

Together have a network of Flourish Cafes across Devon. They are spaces that encourage people to come together, to connect, socialise and enjoy a cuppa together. Some Flourish Cafes also include activities such as arts, games or mindfulness. And some Cafes run as focused sessions, such as women only or men only spaces, giving everyone the time to feel heard, safe and supported. This café will be a proud addition to our focused sessions, welcoming all LGBTQIA+ people.

Tasks you might be involved in include:

• Being a friendly face and welcoming those who attend
• Taking a person’s details and connecting them with the relevant member of staff, volunteer or group
• Offering a listening ear and facilitating discussions that bring people together
• Setting up the cafe, keeping the kitchen area clean and tidy, and packing away following each session
• Making hot drinks and preparing basic food, such as slices of toast and spreads
• Promoting the café and signposting to other activities available across Together and in the wider community
• Record numbers of attendees, noting any particular topics of interest or signpostings made
• Identify and report any concerns or risks to the Duty staff or Duty Manager within the building
• Planning and delivering activities (including helping with writing risk assessments) – these could be creative based arts and craft, board games, music based, or other skills and interests that you bring with you.

As a volunteer with Waythrough, you can expect to receive:

• Regular supervision and support
• Induction and access to online and face to face training
• To learn and practice new skills within a teamwork setting
• To feel part of a team and the wider Waythrough organisation
• Reasonable travel expenses reimbursed with proof of journey
• Opportunities to progress and experience other areas of Waythrough's work

Waythrough (Formerly Humankind) is an equal opportunities employer. We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear from you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at people.recruitment@waythrough.org.uk.

Applications Close Date: 17 Mar 2025

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