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Lettings Negotiator - Beckenham

Kinleigh Folkard & Hayward

Greater London, Portsmouth

On-site

GBP 60,000 - 80,000

30+ days ago

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Job summary

An established industry player is seeking a motivated lettings negotiator to join their dynamic team. In this role, you'll play a pivotal part in guiding tenants through the renting process, from marketing properties to negotiating offers and ensuring a seamless move-in experience. You'll be part of a collaborative environment that values innovation and exceptional customer service. If you're passionate about property and ready to take the next step in your career, this opportunity offers the chance to thrive in a supportive and rewarding atmosphere, making a real impact in the lives of clients and colleagues alike.

Benefits

Industry-leading training programmes

Social opportunities

Diverse and inclusive environment

Additional earning potential

Employee discounts

Qualifications

  • Proven track record in estate agency and outstanding communication skills.
  • Experience in lettings negotiation and customer service.

Responsibilities

  • Manage applicants and conduct property viewings professionally.
  • Negotiate offers and ensure legal compliance on agreements.

Skills

Customer Service

Negotiation

Communication

Relationship Management

Job description

Are you self-motivated, trustworthy, and reliable? Do you have experience as a lettings negotiator or in a sales position? Do you have experience in forming and developing great relationships with customers and colleagues? If so, this lettings negotiator position could be for you! KFH offers fantastic social opportunities, industry-leading training programmes, and a network to learn from the best. We’re looking for an individual who can collaborate with others and share their lettings knowledge and skills. At KFH, we are continuously looking for opportunities to improve and are seeking a lettings negotiator to bring new thinking and embrace our legacy.

As one of London’s leading property services groups, with over 60 branches across the capital, we offer a range of property services including Block Management, Commercial, Residential, and Financial Services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition, we have one of the largest teams of qualified chartered surveyors and valuers in London, providing a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care to achieve the right results with integrity. We pride ourselves on collaboration, valuing experience, and encouraging new thinking.

As a lettings negotiator, you will play a key role in helping tenants find the right property, working with landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy, and to the final move-in day. Throughout this process, you will be offering exceptional customer service to your applicants, landlords, and other parties.

You will report to our Branch Director.

Responsibilities of a lettings negotiator include:

  • Daily management of applicants
  • Generating and conducting viewings in a professional manner
  • Ensuring landlords are up to date on all matters
  • Negotiating offers
  • Collecting holding deposits and tenancy monies
  • Overseeing tenant referencing and right to rent checks
  • Ensuring all legal compliance on agreed offers
  • Providing high levels of customer service

At KFH, we are looking for a negotiator with a proven track record in estate agency, outstanding communication skills, and a passion for delivering excellent customer service to all of our clients while achieving the right results and enhancing our reputation.

This lettings negotiator role is for someone looking for the next step in property.

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

Click here to see all our company benefits, including additional earning potential and discounts.

KFH. People. We get it.

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