Lettings Negotiator

Lettings Negotiator
Wakefield
£25,000+

Working Hours:
Monday - Friday 9am - 5:30pm + 1 in 6 Saturdays 9am - 2pm

My client, an independent agent in Wakefield, are recruiting a Lettings Negotiator to join their team. You will manage all aspects of Tenancy for a portfolio and act as liaison between tenants and landlords.

You will ensure that every application is moved in successfully with every detail administered in a compliant and legal manner in accordance with the in-house processes. You will keep tenants and landlords informed of the progress throughout the process so that dates and deadlines can be met and client retention is guaranteed.

Responsibilities:

1. Deal with all Tenancy Administration and Maintenance matters
2. Administer Renewals, Inspections, Vacates to company standards
3. Ensure tenancies are up to date with relevant documentation signed & filed
4. Deal with LL and Tenant enquiries
5. Deposit negotiations and returns
6. Arrange and administer tenancy terminations
7. Conduct mid term inspection reports
8. Chase arrears and collect payments
9. Action and resolve maintenance calls received within company timescales
10. Provide advice to Landlord in accordance with tenant and landlord obligations
11. Appoint contractors to carry out works using registered contractors
12. Inform tenants of their obligations
13. Report all anomalies to client and resolve as necessary
14. Ensure diary actions are complete with no carry over each day
15. Positive client liaison at all times and deliver updates as necessary
16. Arrange inspections periodically as required and at checkout
17. Deal with tenancy and neighbour disputes
18. Alert Landlords of any arrears
19. Record every conversation in our CRM system
20. Deliver all messages to colleagues clearly and accurately through our CRM system
21. Manage Utility notifications
22. Conduct deposit disputes
23. Take payments and record as necessary
24. Ensure contractors respond quickly with quotations and carrying out work
25. Follow up every job to ensure satisfactory completion of works
26. Ensure adequate contractors are set up on the system

Requirements:

1. Positive communication
2. Residential Lettings Knowledge
3. Understand tenancy agreement terms and obligations
4. Customer focused
5. Attention to detail

CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.