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Lettings Branch Manager

Spicerhaart Group Ltd.

Wolverhampton

On-site

GBP 20,000 - 32,000

Full time

18 days ago

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Job summary

An established industry player is seeking a Lettings Manager to lead a thriving lettings operation in Wolverhampton. This role offers the chance to manage a dedicated team, drive business growth, and provide exceptional service in a supportive environment. With a focus on career development, you will oversee daily operations, coach your team, and foster strong relationships with clients. If you are passionate about property management and ready to make a significant impact, this position is a fantastic opportunity to grow your career while enjoying a competitive salary and benefits package.

Benefits

Company Car
Uncapped Commission Scheme
Fully-funded Training Course
Career Progression Opportunities
Employee Assistance Programme

Qualifications

  • Minimum 2 years’ experience in residential lettings at Senior Negotiator level.
  • Full UK Driving Licence required for a manual vehicle.

Responsibilities

  • Lead daily meetings and coach the lettings team to achieve KPIs.
  • Develop and maintain strong relationships with landlords and tenants.
  • Ensure compliance with regulatory standards and manage risks.

Skills

Customer Service
Team Leadership
Sales Negotiation
Time Management
Communication Skills
IT Skills
Attention to Detail
Understanding of Residential Lettings Legislation

Education

Level 3 Award in Property and Housing Management

Tools

Microsoft Office

Job description

Overview

Join haart Estate Agents and take the lead in managing a dynamic and successful lettings operation. As a Lettings Manager, you’ll have the opportunity to oversee a team, drive business growth, and deliver exceptional customer service while working within one of the UK's most trusted and respected property brands.

At haart, we provide you with the tools, training, and support to help you succeed, while offering an environment that fosters career development and progression. If you're ready to step up, lead by example, and make a significant impact in the world of lettings, haart is the perfect place to grow your career.

Benefits of being a Lettings Branch Manager at haart Estate Agents in Wolverhampton
  • Complete on-target earnings exceeding £50,000 per year
  • £20,000 to £32,000 basic salary, dependent on experience
  • £2,500 for your first 3 months of employment, whilst you build your pipeline
  • Uncapped commission scheme
  • A Company Car
  • Enrolment onto fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA)
  • Career progression opportunities
  • Our new company-wide Elevate incentive program
  • Employee Assistance Programme
A day in the life of a Lettings Branch Manager
  • Leading daily meetings with the Lettings team
  • Coaching the team to achieve KPI’s
  • Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
  • Encourage your team's development and progression
  • Strong focus on generating new and repeat business
  • Developing and maintaining strong relationships with Landlords and Tenants
  • Liaising with Tenants and arranging property viewings in line with their needs
  • Negotiating offers and agreeing new tenancies
  • Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies.
Essential Skills of a Lettings Branch Manager
  • Full UK Driving Licence for a manual vehicle
  • Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher
  • Works well with others to create a team spirit and an enjoyable working environment.
  • Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
  • The ability to create and action business plans relevant to your branch
  • The ability to monitor and assess performance of local competitors
  • A strong understanding of current legislation related to Residential Lettings
  • Ability to manage time sensitive and high volume workloads
  • A reputation for delivering outstanding customer service
  • Ability to work under own initiative
  • Good telephone manner
  • Strong IT skills (Basic Microsoft Packages)
  • Attention to detail
The Finer Details

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

  • Full UK Driving Licence
  • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
  • We’ll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate

We will also need

  • Proof of Address
  • National Insurance
  • Drivers Licence Check
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