Leisure Sales Manager

Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Membership Manager based at their leading site in Middlesbrough. Leading a busy team, you will take an active lead in the growth of membership at the site.

What your role will be

1. Provide a line manager role supporting the Membership Advisors to maximize on every opportunity.
2. Work to set KPIs and targets.
3. Meet with the team on a regular basis to monitor performance and ensure that the team is supported in line with our spirit values.
4. Manage the team with the philosophy to ensure that 'everyone's a member' and look at how our client can convert users to members.
5. Develop a high level of customer service and ensure excellence at all times.
6. Empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers' needs.
7. Ensure administration and systems are kept up to date and compliant.

Your background

The successful applicant will have experience in a Membership management or Sales manager or consultant background. You will need excellent communication skills as you will be required to liaise with external and internal customers/staff. You will be able to demonstrate your excellent customer service skills and experience at the interview. You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.