Legal Operations Administrator

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Hybrid: 2 days per week in-office

About us:
In 2002, we became the first insurance comparison site. Our purpose? To make the process of sorting your insurance, utilities or personal finances as easy as possible.

We’re part of RVU. A group of online brands that include Uswitch, Tempcover and money.co.uk. As a group, we use our shared knowledge to empower people, and help them make decisions confidently across a range of household services.

Confused.com is at the cutting edge of the FinTech industry, so we’re always looking for extraordinary talent. If you love what you do, get in touch today!

About the role:
We’re looking for a Legal Operations Administrator to join our team here in Cardiff, responsible for supporting Legal operations in the RVU Group Legal team. You’ll support RVU’s lawyers to deliver efficiency and a high standard of service through process, automation and a continued focus on service delivery improvement.

You’ll be responsible for the management and development of the contract lifecycles, governance and related processes, and the management of requests for legal support from stakeholders within RVU. This includes managing both RVU’s internal due diligence procedures and RVU’s responses to third party due diligence requirements as well as the maintenance and running of the Legal support portal (via Jira) as the inception point for all legal work requests.

You’ll also provide administrative support to RVU Legal including drafting standard NDAs, managing and processing invoices and creating information guides and resource documents.

What you'll be doing:

• Day to day management of the due diligence process, ensuring the process is efficient, assessments are timely and stakeholders are kept engaged and informed of progress throughout
• Managing the Legal support portal via Jira
• Managing continuous improvement of contract lifecycle processes and troubleshooting issues as they develop
• Providing guidance, support and training to contract owners on the due diligence and lifecycle processes
• Maintaining the current contract databases, ensuring accuracy of data
• Creating, maintaining and evolving contract governance reporting and MI
• Monitoring upcoming renewals and flagging these to contract owners
• Tracking key performance indicators for contract governance
• Provide administrative support to Legal team e.g. using Adobe Sign to send contracts for signature

What we're looking for

• Experience working in a legal and/or procurement environment or with legal/procurement professionals
• Ability to interpret, evaluate and analyse data to draw conclusions and identify trends
• Ability to review and comprehend contracts, including key clauses and notice periods, ensuring a clear understanding of contractual obligations
• Strong proficiency with numbers, Excel and use of databases
• An effective communicator who is comfortable communicating to stakeholders at all levels including excellent presentational and interpersonal skills
• Experience and ability to work with IT solutions to underpin and improve service delivery
• Highly developed organisational skills
• Strong attention to detail
• Ability to balance competing demands and meet deadlines
• Ability to work flexibly, use own initiative and work pro-actively

Our commitment to you:
At RVU, we are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this it’s essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members.

What we offer

We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to:

• 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance)
• A hybrid working approach with 2 in-office days per week and up to 22 working days per year to “work from anywhere”
• Employer matching pension contributions up to 7.5%
• A one-off £300 “Work from Home” budget to help contribute towards a great work environment at home
• Excellent maternity, paternity, shared parental and adoption leave policy, for those key moments in your life
• 25 days holiday (increasing to 30 days) + 2 days “My Time” per year
• Private medical cover, critical illness cover, dental plans and employee assistance programme
• Free gym access
• Employee discounts programme
• A healthy learning and training budget to support your development
• Electric vehicle and cycle to work schemes
• Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected

*As a tech company who strives to get better every day, we use Metaview during the interview processes for note taking purposes. This records and transcribes interviews so the interviewer can fully focus on your conversation, rather than writing. This has no bearing on the assessment of you as a candidate and you can opt out at any time. Just let us know.

At RVU we combine the close-knit and agile environment of a startup, with the know-how, technology and backing of a well-established company.

Our mission is to empower people to make confident decisions. With our unique set of brands, including Uswitch, Confused.com, money.co.uk, Tempcover and Mojo Mortgages, we have the power to reach millions of consumers and the technology to deliver a world class online experience for them.

Our culture
Our culture is driven by innovation, collaboration, and a relentless focus on creating real value for our customers. With an experimentation mindset, we challenge the status quo, push boundaries, and embrace continuous learning to stay ahead. Our diverse teams are made up of brilliant people who uplift each other and work together to tackle complex problems. We work with a balance of rigour and urgency so we can learn fast and adapt to change quickly. We are a company where growth knows no limits, and where every person is empowered to make an extraordinary impact. Check out our Life At RVU page to get a further glimpse into our culture.

*We use Metaview during the interview processes for note taking purposes. This records and transcribes interviews so the interviewer can fully focus on your conversation, rather than writing. This has no bearing on the assessment of you as a candidate and you can opt out at any time. Just let us know.