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Legal Helpline Advisor
Arc Legal Group
Cardiff
Hybrid
GBP 25,000 - 45,000
Full time
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Job summary
An established industry player is seeking enthusiastic team members to join their Cardiff office. This role offers a unique opportunity to engage with customers and provide legal advice across various areas, including consumer and property law. Ideal for recent LPC graduates or experienced paralegals, this position not only enhances your legal expertise but also supports your career growth in a dynamic environment. With a strong emphasis on customer service, you will play a vital role in delivering bespoke legal solutions. Join a company that values quality and customer satisfaction, and take the next step in your legal career.
Benefits
Qualifications
- Recent LPC graduates or experienced paralegals are encouraged to apply.
- Knowledge in consumer, property, employment, and landlord/tenant law is essential.
Responsibilities
- Provide legal advice to customers over the phone.
- Focus on consumer, property, employment, and landlord/tenant law.
Skills
Education
Job description
Hybrid
We’re Arc Legal and we’re a specialist provider of ancillary insurance products. Part of the global AmTrust Financial group, we have more than 20 years’ of experience and as experts in our field, we are obsessed with delivering high quality ‘bespoke’ products and excellent customer service. In particular, we are one of the leading providers of legal insurance in the UK.
One of the services we offer is a Legal Helpline, which typically supports our legal insurance customers, providing all aspects of legal advice when they need it. We are now recruiting for additional team members, based out of our Cardiff offices. This is a role where you will be speaking to customers by phone, answering to and providing advice on legal questions and queries, with a specific focus on consumer, property, employment and landlord and tenant law.
This is a fantastic opportunity to deepen your legal knowledge and experience and to grow your Law career. If you’re a recent LPC graduate or an experienced paralegal with some experience in any of our focus areas, we’d love to hear from you.
Along with your standard benefits including pension and 25 days’ holiday, free insurance products (Private medical insurance, Dental insurance, Life Assurance, Income Protection and Travel), discounted gym membership and online 24/7 virtual GP support.
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