Legal Helpline Advisor

Hybrid

We’re Arc Legal and we’re a specialist provider of ancillary insurance products. Part of the global AmTrust Financial group, we have more than 20 years’ of experience and as experts in our field, we are obsessed with delivering high quality ‘bespoke’ products and excellent customer service. In particular, we are one of the leading providers of legal insurance in the UK.

One of the services we offer is a Legal Helpline, which typically supports our legal insurance customers, providing all aspects of legal advice when they need it. We are now recruiting for additional team members, based out of our Cardiff offices. This is a role where you will be speaking to customers by phone, answering to and providing advice on legal questions and queries, with a specific focus on consumer, property, employment and landlord and tenant law.

This is a fantastic opportunity to deepen your legal knowledge and experience, and to grow your Law career. If you’re a recent LPC graduate or an experienced paralegal with some experience in any of our focus areas, we’d love to hear from you.

Along with your standard benefits including pension and 25 days’ holiday, free insurance products (Private medical insurance, Dental insurance, Life Assurance, Income Protection and Travel), discounted gym membership and online 24/7 virtual GP support.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.