Legal Assistant

Legal Assistant
£24,570 plus excellent benefits including annual bonus, 28 days holiday (plus bank holidays), and discounts (Work level 6C)
Full time 37.5 hours per week. Fixed shift patterns Monday-Friday, no weekend or evening work.
Office based in Bristol, Almondsbury with free onsite parking.

We’re looking for Legal Assistants to join our probate team at Co-op Legal Services.

In this role, you’ll support case handlers with a variety of administrative tasks. You don’t need any legal experience for this role, so if you have the skills we’re looking for, we can offer you the opportunity to grow and develop in an ethical legal business.

What you’ll do

1. Carry out high volumes of administrative data entry work including populating forms for 3rd parties.
2. Make outbound calls to 3rd parties and clients to obtain information, and following up when required.
3. Support case handlers by carrying out a range of administrative work including printing, handling confidential paperwork, and drafting letters to 3rd parties.
4. Work with a case management system and Microsoft Excel.
5. Work effectively from a task list, making sure that the task list is well maintained.
6. Complete a variety of ad-hoc requests to meet the needs of the team.
7. Gain exposure to the initial stages of case management, reviewing legal documents and making sure the case manager has all they need to start the case.

This role would suit people who have

1. Customer service experience.
2. The confidence to make calls on a daily basis.
3. The ability to show proactivity and persistence to achieve the desired outcome.
4. Great organisational skills and attention to detail.
5. The ability to communicate professionally and sensitively with external parties, customers, colleagues, and partners.
6. The ability to prioritise your work and adapt to multiple requests.

Why Co-op?

Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit, you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes:

1. Competitive salary.
2. Coaching, training and support to help you develop.
3. Pension with up to 10% employer contributions.
4. Annual incentive scheme.
5. 28 days holiday (rising to 32 in line with service) plus bank holidays.
6. Discounts on Co-op products and services.
7. Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.

Building an inclusive work environment

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role.

We reserve the right to remove a vacancy before the scheduled closing date.