Leasing Consultant

Eagle Rock Properties; Malvern; On-site; GBP 60,000 - 80,000; Full time

Job description

Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States. Under the leadership of our executives, who have owned and managed properties for more than 30 years, Eagle Rock Properties has emerged as a pioneering force in the industry.

Job Description:

The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, promoting resident retention, and providing or coordinating exceptional customer service. The position is entry-level, but we are willing to train the right candidate.

Essential functions include, but are not limited to, the following:

1. Greeting prospective residents and providing them with property tours.
2. Processing lease applications and qualifying residents.
3. Coordinating with the marketing team to place online ads and ensure signage is correctly positioned.
4. Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
5. Maintaining an up-to-date market study of primary competitors.
6. Providing high-quality customer service to residents and prospective residents.
7. Effectively showcasing the features and benefits of the apartments and communities.
8. Identifying strengths and weaknesses of alternative sales approaches; overcoming objections and creating excitement.
9. Accurately preparing all lease-related documents.
10. Consistent and timely follow-up on all calls, emails, and site visits.

The Ideal Candidate will have:

1. 1-2 years of high-quality customer service experience.
2. Prior leasing and lease-up experience preferred.
3. Strong communication and marketing skills.
4. Professional and positive attitude.
5. College degree preferred.
6. Proficiency in Microsoft Office Suite and Outlook.
7. Must be able to work weekends and have a reliable way to get to work.

ALL Resumes will be held in the utmost confidentiality, and no current employers will be contacted without permission.

Eagle Rock Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.