Learning Management System and Compliance Administrator

NHS; Maidstone; Hybrid; GBP 26,000 - 30,000; Full time

Job description

Learning Management System and Compliance Administrator

The Learning and Development Department as part of the People and Organisational Development Directorate leads and facilitates the development of all personnel based in Maidstone and Tunbridge Wells NHS Trust.

The Trust uses a Learning Management System (LMS) to deliver, monitor and report on training activity within the organisation. The post holder will support the Learning and Development Manager and Learning Technologist in delivering an engaging range of development activities through the system and driving forward the Trust's objective to exceed its Statutory and Mandatory Training obligations for Acute Trusts.

37.5Hrs per week, Monday to Friday - Flexibility and hybrid available.

Main duties of the job

You will have strong customer service skills, be able to manage a range of tasks with limited supervision, have sound organisational skills and be confident with the use of Microsoft products.

You will be liaising with a wide variety of staff in the role, such as dealing with ad-hoc system queries from staff, supporting facilitators to set up training activities and supporting managers in using the system to access the data they need to. You will also be responsible for carrying out essential data maintenance activities within the system to subsequently produce a schedule of reports throughout the month required for audit and assurance purposes.

The Trust is committed to developing its staff, and you will have the opportunity to develop new skills and knowledge to support career progression in a friendly and supportive environment.

About us

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working? We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Joining us includes a comprehensive benefits package:

1. At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
2. Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits.
3. Blue Light card eligibility.
4. And more, additional benefits can be found in the benefits documents below.

Job responsibilities

We have provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

All successful applicants will be required to complete our corporate trust induction once a start date has been agreed.

Person Specification

Qualifications

• Advanced Excel qualification or ability to demonstrate advanced excel skills.
• Educated to HND level or equivalent level of knowledge and experience.
• Computing or IT qualification.

Experience/ Knowledge

• Demonstrable experience of data administration and reporting.

Skills

• Computer literate with advanced skills in Microsoft Word and Excel.
• Ability to interpret complex data and translate into understandable formats such as tables and graphs.
• Excellent report writing skills including production of action plans.
• Ability to establish and manage effective working relationships with staff at all levels plus external organisations.
• Ability to use and maintain Totara Learning Management System (LMS).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£26,530 to £29,114 a year per annum pro rata.