Learning & Development Specialist - Construction

ZipRecruiter; Bristol; Hybrid; GBP 35,000 - 55,000; Full time

Job description

Job Description

Our client, in the Construction Industry, is looking for a Learning & Development Specialist. They are based in Bristol, though they do have other offices around the country, so they could look at someone working more remotely as opposed to 3 days a week in the office if based in the South West.

Ideally, I am looking to find someone who has worked in construction in Learning & Development (L&D) or Organisational Development. If you have worked in Construction, you will probably reference the CITB (Construction Industry Training Board) and ideally we’d find someone who has knowledge of the CITB.

• Proven experience in designing and delivering operational training within a trade, construction, or maintenance environment
• Strong knowledge of compliance, safeguarding, and risk management in operational settings
• Demonstrable experience in developing and implementing trade-specific learning programmes and professional development pathways
• Experience with apprenticeship programmes

Experience of a blended learning approach adopting new technology to support their more traditional learning approaches via Teams and face-to-face training.

The role is all about design rather than delivery, as they have other people who would do the bulk of the delivery, so this role is more office-based. Ideally looking for someone commutable for 3 days a week in the office, but for the right person (i.e., the construction sector experience), could look at someone more remote.

• Job Purpose:

• To support the development of a 'COACHING culture' where they can support and develop their people and give them opportunity.

To design and develop blended learning programmes and solutions that support improvements in 'consistency - Improve compliance to company systems & processes’ that support operational excellence across the business.

• Consulting with the business and developing the skills and capabilities of operational teams, ensuring training aligns with the organisation's strategic goals.
• Support the building of robust learning pathways and fostering a high-performance culture.

Identification and management of external training partners for qualifications and skill development to 'Upskill trades for effectiveness and efficiency (technical skills).'

Enhance the Learning Management System capability and offer, and influence engagement and use.

Key Accountabilities:

Support the Learning & Development Manager to ensure the workforce is qualified to deliver services to customers in compliance with the Building Safety Act.

Management and development of Learning Management Systems (LMS).

CITB relationship management and funding.

Work closely with the Health & Safety Manager to drive safety standards across the operational business (Toolbox talks, comms days, operative behavioural training).

• Design and roll out robust operative/trade development training programmes for key skill areas, including qualifications to recognise skills (e.g., on-the-job training, booklets, buddy systems, and champions).
• Consult and collaborate with L&D BPs and the Programme Team to schedule operations design and delivery priorities and implement solutions such as Trainee Surveyors, Contracts Managers, and Forepersons, to ensure progression opportunities and capability building.
• Develop and deliver training on key operational, legal, and safety initiatives.
• Leverage external funding opportunities and partnerships to enhance the breadth and quality of training initiatives and utilise funding and partnerships with trades to provide just-in-time training for upcoming projects.

Design effective induction and onboarding processes ensuring effective delivery for all new starters and promotions and automate processes to increase efficiency and unit involvement in early-stage employee engagement.

• Train inductors to effectively manage onboarding processes and welcome new colleagues.
• Manage the running and development of the organisational Learning Management System, enhancing the reach and offer.
• User Experience & Engagement - Drive adoption of the LMS by improving usability, accessibility, and content relevance.
• Content Curation & Development - Work with subject matter experts to expand the digital learning offer with interactive and engaging modules.
• Design and improve mandatory and compliance training and collaborate on initiatives to align with industry regulations and best practices.
• Regularly update the skills matrix to reflect current capabilities and future requirements across the organisation.
• Deliver training initiatives to improve productivity for operatives and operational management teams, focusing on effective delivery.
• Evaluate and enhance the toolbox talk programme, improving materials, delivery, and monitoring for quality and impact.
• Support broader OD projects as required, ensuring alignment with organisational goals.

Key Competencies:

• Training Design & Delivery
• Stakeholder Engagement & Collaboration
• Operational Knowledge
• Compliance & Regulatory Awareness
• Digital & Automated Learning Systems
• Project & Programme Management
• Continuous Improvement & Innovation
• Communication & Influence

Core Behaviours:

• Excellent communication, influence, facilitation, and stakeholder engagement skills.
• Proactive Problem-Solving - Anticipates training needs and develops solutions before issues arise.
• Collaboration & Relationship Building - Works effectively with internal teams, operational leaders, and external partners.
• Adaptability & Resilience - Adjusts training approaches in response to changing business needs and operational challenges.
• Empathy & Supportiveness - Understands the challenges of operational roles and tailors training to be practical and relevant.
• Accountability & Ownership - Takes responsibility for delivering high-quality training with measurable impact.
• Continuous Improvement Mindset - Regularly reviews training effectiveness and seeks ways to enhance programmes.
• Innovation & Creativity - Finds new ways to engage operatives and improve learning retention.