Learning & Development Officer

Manchester Digital; Stockport; Hybrid; GBP 60,000 - 80,000; Full time

Job description

Full-time (Temporary) £35,000 - £40,000 Year (12-month FTC - Maternity)
Stockport Published on 18 February 2025

The Learning and Development Officer will support the design, implementation, and evaluation of training programs that promote professional growth. This role will support all aspects of learning and development, ensuring smooth operation and coordination of all training initiatives.
This is a 12-month fixed-term contract (FTC) to cover a maternity leave.

About CDL

CDL is one of the UK’s leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent history in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web, and telematics space, including connected home, enrichment, and self-service solutions. As a result, the company’s robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace.

We have built a collaborative and creative culture where we employ agile techniques to deliver our pace-setting applications. We pride ourselves on cultivating an inspiring working environment with our employees at the heart of our company.

Key Responsibilities

Needs Analysis and Strategy Development:

• Assist the L&D Manager in delivering the Learning Strategy across the business.
• Conduct needs analysis to identify learning and development requirements and manage in-line with the L&D budget.
• Support the development of strategies to integrate best practices into all training programs.

Design and Delivery:

• Coordinate and schedule a wide range of learning interventions and events.
• Manage our Learning Management System, including uploading content, tracking participation, and generating reports.
• Lead on the delivery of our corporate induction, onboarding events & internally delivered soft-skills workshops.
• Support the creation, maintenance, and coordination of online learning content.

Stakeholder Management:

• Assist in the development and support of wellbeing and CSR activities, maintaining relationships with charitable partners.
• Communicate and generate interest in wellbeing, CSR, and learning initiatives.
• Support and advise employees and line managers, acting as the first point of contact for L&D.
• Provide administrative support for ongoing apprenticeship programs, including maintaining the apprenticeship levy and supporting our cohort of apprentices.
• Collect, compile, and report on the evaluation of all training delivered.
• Assist in the implementation of leadership training and succession planning.
• Assist in the administration of our annual Performance process.

Skills Knowledge and Expertise

Experience:

• Minimum of 3-5 years in Learning and Development or a related administrative role.

Education:

• Bachelor’s degree in any related field.

Skills:

• Proficiency in managing Learning Management Systems (knowledge of Cornerstone advantageous).
• Knowledge of Storyline (advantageous).
• Strong organizational and administrative skills.
• Excellent communication and coordination abilities.
• Ability to work collaboratively with diverse teams.
• Attention to detail and ability to manage multiple tasks simultaneously.

Salary
The salary for the role of Learning & Development Officer pays between £35,000 to £40,000 p.a.
Your growth and advancement within CDL are only limited by your own ambition and effort.

Benefits

• Hybrid Working (2 Days a Week in the office - SK4 2HD)
• Truly flexible working.
• 25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days.
• Top Employer for 9th year running
• Excellent training and development platform
• Opportunities for career progression
• Health and Wellbeing programme
• Virtual activities, lunch and learns, coffee mornings, and meetups.
• Life and health assurance
• Electric Vehicle Scheme
• Diversity and Inclusion network
• Community projects and volunteer days
• Refer a friend bonus
• On-site free parking
• Quiet Spaces are also available
• Shuttle bus to and from the station
• Subsidised restaurant
• Games room and chill out zone
• Annual Hackathon & Deep Racer Events
• Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go-karting, football games, Winter party, and much more!
• Car wash, barber, yoga classes, boot camp, and massage services all on site
• Cycle to work scheme
• Shower and dry rooms

Diversity and Inclusion

We’re on a journey to keep innovating, that means welcoming new ideas and ways of thinking. CDL recognises that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants.

About CDL Software

The UK’s biggest insurance retailers rely on CDL's trend-setting solutions to drive success and growth. Our ambition and commitment have produced a track record of delivering exactly that. The result is a client base that includes some of the most profitable insurance operations in the UK.