Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization: HR Workforce Development
Job Summary: The Learning Consultant works on the development and delivery of training materials which align with the VUMC Leadership Competencies. Content is needed to support the 13 leadership competencies across three levels of leadership. This position will support the training of approximately 3500 leaders at VUMC.
Knowledgeable of all stages of the adult learning development and delivery life cycle. Consults with customers to determine the most appropriate and effective solutions to address team, organization, or role-specific performance improvement and/or engagement under occasional guidance. Uses probing questions to determine root cause of issue or need for team building, organizational development, engagement, or learning. Curates learning experience content, working with Learning Specialists or Learning Experience Designers to develop effective and engaging learning experiences. Develops in-person presentation materials and course resources, as needed. Ensures learning materials meet accessibility and quality standards. Facilitates learning and engagement events, live or virtually.
KEY RESPONSIBILITIES
- Creating and facilitating courses for leadership and staff based on our leadership competencies.
- Facilitating medical center orientations, new leader orientations, along with other events that are hosted, such as admin assistant development.
- Utilizing learning management system.
- Consulting with customers to determine appropriate solutions for business needs.
- Conducting needs analysis to determine performance/engagement objectives.
- Gathering content material from subject matter experts and performing research, as needed.
- Using information obtained in analysis to create program content or solutions that meet the needs of customers.
- Partnering with Learning Specialists or Learning Experience Designers to develop effective and engaging e-learning experiences.
- Occasionally developing or updating basic e-learning deliverables.
- Developing instructor-led course presentation materials and related courseware as needed.
- Implementing solutions or programs based on appropriate design.
- Reviewing, evaluating, and reporting program or solution effectiveness.
- Focusing in one or more of the following areas: Classroom and Virtual Facilitation, Learning Evaluation and Assessment, and/or Workforce and Cultural Engagement.
- The responsibilities listed are a general overview of the position and additional duties may be assigned.
TECHNICAL CAPABILITIES
- Consulting (Intermediate): The capability, normally based on specific expertise, to influence others, manage the relationship, and deliver results for a client in a professional manner.
- Training Needs Analysis (Intermediate): A process of collecting information about a proposed learning program. A needs analysis addresses the following issues: restating the request, stating the business need, identifying the performance gap, conducting a task analysis, describing the learners, describing the learning environment, and identifying the project constraints.
- Adult Learning Theory (Intermediate): Knowledge of the principles and practices of providing instruction to the adult learner. Able to focus adult learning goals and the ability to direct their own learning.
Core Accountabilities:
- Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.
- Problem Solving/Complexity of Work: Analyzes moderately complex problems using technical experience and judgment.
- Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area.
- Team Interaction: Provides informal guidance and support to team members.
Core Capabilities:
- Supporting Colleagues: Develops Self and Others, Builds and Maintains Relationships, Communicates Effectively.
- Delivering Excellent Services: Serves Others with Compassion, Solves Complex Problems, Offers Meaningful Advice and Support.
- Ensuring High Quality: Performs Excellent Work, Ensures Continuous Improvement, Fulfills Safety and Regulatory Requirements.
- Managing Resources Effectively: Demonstrates Accountability, Stewards Organizational Resources, Makes Data Driven Decisions.
- Fostering Innovation: Generates New Ideas, Applies Technology, Adapts to Change.
Position Qualifications:
Experience Level: 3 years
Education: Bachelor's
Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled