Learning and Support Officer

Your Housing Group; Wigan; On-site; GBP 25,000; Full time

Job description

We have an exciting opportunity to recruit a Learning and Support Officer at Coops Foyer – supported accommodation for young people aged 16-25.

The role is based at Coops Foyer in Wigan Town Centre and will move over to our new Wigan Foyer, also based in Wigan Town centre when the innovative development is completed in the next year. This will be a new site that is purpose built, allowing for new and creative communal spaces. Our new site will mean we can support additional young people in the Wigan borough.

As part of our ‘Foyer Deal’, our young people must engage in a programme of work and learning. As Learning and Support Officer you will be responsible for overseeing a high quality programme of learning on scheme, delivering life skills, employability and personal development.

What will my working week look like?

The Learning and Support Officer will work 35 hours per week between the hours of 8am and 8pm Monday to Friday – with flexibility required to be able to meet the needs of our young people.

What will I be responsible for doing?

1. Co-ordinate and deliver an effective programme of learning opportunities that meet the diverse learning needs of the residents.
2. Undertake the initial assessment with each individual learner.
3. Formulate a learning plan aimed at achieving their learning goals.
4. Provide ongoing support through regular one-to-one reviews identifying further guidance and support.
5. Develop and maintain links with local services to provide additional support and input to the learning.
6. Co-ordinate the learning administration within their scheme to include attendance hours, learner database and enrolments.
7. Maintain auditable records and paperwork to enable the management team to prepare accurate statistical reports to meet internal and external monitoring by funders and inspections.

One of the great things about this role is that it encourages creativity and innovation. It is important as a Learning and Support Officer you are committed to sustaining engagement and ensuring every young person has the opportunity for development and progression.

And what would make me stand out from the crowd?

To be a successful Learning and Support Officer here at YHG, you will have:

• Knowledge of designing and delivering varied learning programmes that meet the needs of young people.
• Experience creating risk assessments for learning activity sessions.

Ideally you will:

• Be able to engage and motivate young people from a wide variety of backgrounds.
• Be able to demonstrate an Advantaged Thinking approach to supporting people.
• Be flexible and resilient.

This role is really suited to someone who likes to use their creativity and innovation to enable young people to thrive.

This role offers genuine progression opportunities, with previous LSOs progressing onto Deputy Manager, Foyer Operations Manager and Community Investment Officer roles.

Coops Foyer is accredited with the Foyer Federation meaning we take an asset-based approach, called Advantaged Thinking, in all the work we do; encouraging young people experiencing homelessness to aim high, dream big and fulfil their ambitions.

We want to recruit a Learning and Support Officer as passionate about this as us.

For more detail on the role, please review the role profile available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers

That all sounds great, what’s in it for me?

In return we offer £24,150 for a 35 hour week, annual leave (holidays also increase with time served) plus Bank Holidays, but our employee deal offering provides much more than just a competitive salary and holiday allowance.

Although you are based at Coops Foyer, you will also have access to Youggle House – our wellbeing, social, collaboration and meeting space in Birchwood, Warrington - you may be asked to travel to Youggle House to meet up with your wider team for meetings and training when required.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and therefore as part of the Group’s pre-employment checks, successful applicants will be required to complete a satisfactory Enhanced DBS check.

Closing Date: 17th April 2025

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application.

91% of staff would recommend Your Housing Group as a great place to work!