Learning and Organisational Development Administrator-Surrey Down H&C

Learning and Organisational Development Administrator - Surrey Downs H&C

Are you an organized and proactive individual with a passion for supporting learning and organisational development? We are looking for a Learning and Organisational Development Administrator to join our team at Surrey Downs H&C. In this pivotal role, you will provide vital administrative support to the Learning & Development Team, ensuring the smooth delivery of training programs for Health Care Assistants, Registered Nurses, and other staff.

This role is integral to maintaining the professional development of our staff, ensuring all training sessions are well-organized and effectively delivered. If you thrive in a dynamic environment and enjoy supporting others to succeed, we'd love to hear from you!

Main Duties of the Job

1. Assist with administrative functions of the Learning & Development Team.
2. Record the internal non-medical courses delivered for the Health Care Assistants/Registered Nurses.
3. Liaise with the Communication Team to advertise the training dates on the Intranet.
4. Liaise with the Education Team to input training dates into the online booking system to enable bookings.
5. Assist with training days to ensure effective facilitation of training sessions.
6. Support the team in administrative and clerical work.
7. Set up an electronic delegate list of all training days to allow monitoring/maintaining the attendance list.
8. Send out an e-confirmation letter to all the delegates prior to each training day.
9. Monitor booking cancellations by re-allocating places that have been cancelled.
10. Prior to each training day, coordinate with the Lead to discuss the number of delegates and rescheduling dates if the attendance is below the minimum required number.
11. Escalate capacity issues ahead of time to facilitators and plan for additional sessions.
12. Support the Learning & Development Team in the smooth running of all the training by preparing all training resources/relevant workbooks before each session.
13. Follow up with non-attendees and update the system with this information to ensure accurate and up-to-date record keeping.

About Us

Surrey Downs Health and Care deliver care closer to people's own communities through our Primary Care Networks, Community Hospitals, Specialist Services, and our innovative partnership of local NHS organisations.

Qualifications

Essential:

• Good understanding of verbal and written English and Mathematics to at least GCSE Grade C.

Desirable:

• Administrative Qualification.

Experience

Essential:

• Experience in a training administrative role.
• Previous experience of using IT solutions to streamline administrative processes.

Desirable:

• Previous NHS experience.

Skills

Essential:

• Proficient in Microsoft Office Software; including Word, Excel, and PowerPoint to Intermediate level.

Desirable:

• Full UK driving License.

Employer Details

Employer name: Epsom and St Helier University Hospitals NHS Trust

Address: Horizon, Upper High Street, Epsom, KT17 4QJ

Employer's website: Epsom and St Helier NHS Trust