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Learning And Development Lead

JGA Recruitment

Guildford

On-site

GBP 65,000 - 70,000

Full time

5 days ago
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Job summary

An established industry player in the food and beverage retail sector is seeking a dynamic Learning and Development Lead. This role is pivotal in shaping and implementing strategies that attract and retain top talent while fostering a culture of continuous employee development. You will collaborate with various teams to define learning priorities, design engaging training programs, and manage learning platforms to ensure impactful content delivery. If you are a natural collaborator with a passion for L&D and are eager to drive change in a vibrant environment, this opportunity is perfect for you!

Qualifications

  • Experience leading L&D or people development programmes in a customer-facing environment.
  • Strong project management and multitasking skills.

Responsibilities

  • Build relationships across teams and stakeholders to define L&D priorities.
  • Design and deliver training that enhances capability and performance.

Skills

Collaborative Problem Solving
Project Management
Data Analysis
Leadership Development
Customer-Facing Experience

Tools

LMS Platforms
Articulate
Vyond
Camtasia
Edapp

Job description

Job Title: Learning and Development Lead (L&D, E-Learning, Organisational Capability, and Instructional Design)

Salary: £65,000 - £70,000 + Bonus.

Location: Guilford, Greater London.

Hybrid: 2 days per week in office and 3 days WFH.


JGA are partnering with a leading food and beverage retail business seeking an employee-focused and culture-driven Learning and Development Leader to contribute to P&C strategy, shaping and implementing initiatives that attract and retain top talent, aiding the constant development of their employees.


Your Day to Day:

  1. Build strong relationships across restaurant teams (both company and franchise) and global stakeholders.
  2. Define L&D priorities that meet today's needs and set us up for future success.
  3. Design and deliver engaging, practical training that drives capability and performance in restaurants.
  4. Partner with senior leaders to develop leadership and coaching effectiveness.
  5. Identify and close skill gaps, both current and future, through insight-driven solutions.
  6. Track, measure and evolve the effectiveness of our learning offer.
  7. Manage our learning platforms and tech ensuring content is up to date, accessible, and impactful.
  8. Collaborate with experts to keep our programmes fresh, relevant, and aligned to business needs.
  9. Own and shape the global leadership development curriculum.
  10. Manage third-party suppliers and budgets to get the best out of our tools and partnerships.
  11. Support wider People & Culture initiatives where needed.

What we're looking for:

  1. A natural collaborator who thrives in change and enjoys solving problems creatively.
  2. Experience leading L&D or people development programmes, ideally in a customer-facing environment.
  3. Strong project management and multitasking skills able to juggle and prioritise with ease.
  4. Confidence in using data and insights to guide decisions and measure success.
  5. A future-focused mindset curious about what's next and comfortable challenging the status quo.
  6. Experience working with LMS platforms and digital learning tools is a bonus (e.g., Articulate, Vyond, Camtasia, Edapp).

Please note - due to high application volumes, only shortlisted candidates will be contacted within 2 weeks. If you don't hear from us, your application was unsuccessful this time. We thank you for your interest and encourage you to apply for future opportunities.


Interested?

Contact Sam at JGA today!

(url removed)


JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.


We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Marketing recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

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