Learning and Development Co-Ordinator

Job purpose:
The purpose of this role is to contribute to the development and delivery of the Group L&D Strategy thus empowering our colleagues to drive their own career development.

The Learning Co-ordinator will provide administrative support to the Group L&D function as well as being a critical contributor in delivering a successful L&D offering to the Group.

Key Responsibilities:

1. Support with day-to-day management and oversight of Workday Learning, supporting employees and managers to fully utilise Workday’s self-service functionality, working in partnership with the ‘Workday Team’.
2. Support the team in optimising Workday Learning as well as delivering full enablement of Workday Learning to our International People teams as and when required.
3. Provide first line support for all L&D related queries across PIB Group. Ensuring swift query resolution and proactive communications with colleagues at all times.
4. Provide an efficient transactional L&D service for course administration that isn’t available via Workday.
5. Coordinate logistics for ‘in person’ sessions, including scheduling, venue booking, materials preparation and refreshments.
6. Support the team with designing and developing digital learning solutions aligned to our strategic priorities.
7. Design professional L&D support materials and communication.
8. Process professional qualification applications.
9. Log and track L&D invoices.
10. Evaluate the impact of L&D programmes and make recommendations to improve.
11. Provide key data and analytics to inform our learning strategy and ensure we’re delivering optimal outcomes.
12. Support with the identification of suitable external delivery partners to support with the execution of the L&D strategy and monitor their ongoing provision to ensure content remains fit for purpose.
13. Work in partnership with the Group Communications and Engagement team to increase overall engagement with all Learning and Development programmes. Maintain the Learning and Development pages on Portal.
14. Provide support and guidance to internal customers around best-fit learning and development solutions for their business needs.
15. Build and sustain effective relationships with managers and business contacts to support the L&D strategy and drive the L&D culture across the business.
16. Work in partnership with Group Risk and Compliance to support the successful execution of their mandatory learning strategy.
17. Support with, and lead on L&D projects (within scope of role).
18. Maintain up to date knowledge of L&D best practice.