Learning and Development Administrator - Wimbledon

Compass Group; London; On-site; GBP 29,000 - 32,000; Full time

Job description

Learning and Development Administrator - Wimbledon

Learning and Development - Wimbledon
£29,000-32,000 Basic
6 month FTC (Role could turn permanent)

Who We Are:
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London. We are culinary champions - it's what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on doing the right thing for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

More about the role:

Role summary:
This role will play a vital part in the success of our business supporting the L&D function in transforming our growing learning and development initiatives as well as championing our engagement and retention plans for all our colleagues both from a year-round and Championships perspective.

Role responsibilities & duties:

1. Proactively manage the L&D team inbox to ensure that requests are dealt with quickly and effectively.
2. Manage the L&D calendar and schedule sessions, as well as organising recurring external training (WSET, First Aid course etc.)
3. Provide administrative support for all L&D initiatives.
4. Work closely with the HR teams in assisting with recruitment of colleagues for all areas, with a particular emphasis on inductions.
5. Access and understand the LMS as an administrative user to troubleshoot any system related issues.
6. Manage all administrative tasks in the LMS efficiently.
7. Support with all administrative tasks relating to the L&D function.
8. Conduct L&D Analysis & reporting.
9. Lead social media efforts for L&D initiatives.
10. Support the Head of L&D in managing the reward & recognition schemes.
11. Liaise with the Levy Training team to ensure all Mandatory training is completed.
12. Support your line manager in ensuring all training activities are within budget.
13. Identify and meet the needs of colleagues and our guests, focusing on delivering first class guest service.
14. Recognise potential complaint situations and make effective steps to avoid and/or resolve these situations.
15. Develop and maintain strong relationships with all operating departments.

Person Specification:
Previous experience with systems (e.g. LMS or Workforce Management System) - Essential
Effective at managing multiple priorities, projects, and relationships at once
Experience in social media platforms
Attention to detail
Excellent written, verbal, and interpersonal communications skills
Proactive, energetic, and can-do attitude
Be a problem solver
Curious and resilient
Flexible approach – occasional work will be required on weekends.

About you:
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents.