Learning and Development Administrator

What makes Community Integrated Care a great place to work:

Could you support our colleagues to GROW?

We are Community Integrated Care, a national Health and Social Care Organisation supporting people with autism, learning disabilities, and mental health issues. We are looking to recruit a Learning and Development Administrator to join our award-winning Learning and Development Team on a 12-month fixed-term contract basis.

The ideal candidate will be based in the North West as travel to our head office in Widnes will be required at least once a week.

What is The Deal for you?

• Flexibility! You can work your full-time hours over 4 days and enjoy a long weekend, or work over 5 days to accommodate your other commitments.
• Hybrid Working! Do you like to work from home? Or do you prefer being in an office? With this role, you have the option of working from home or from our head office in Widnes - or a blend between the two!
• Benefits: retail discounts, holiday discounts, cycle to work scheme, and travel discounts through our benefits app.
• Best Lives Possible: You'll be working for an award-winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible.
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
• Dare to Learn: Access to our amazing online training platform where you can upskill by taking a variety of courses and qualifications.
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life.

Who you’ll be supporting & more about the role:

You will be a key part of our Learning and Development Team, supporting learners and stakeholders, ensuring efficient administration of the department activities including:

• Managing the inbox, providing 1st line support for all Learning and Development queries.
• Providing administrative support for all Learning and Development programmes including Inductions, GROW, Leadership and Management programmes, Qualifications, and Apprenticeships.
• Supporting the administration and maintenance of the Charity’s Learning Management System (LMS), ensuring accurate records and a positive learner experience.
• Coordinating Learning and Development updates across communication channels.
• Supporting with financial administration and the maintenance of our preferred supplier list.
• Any other duties relating to the role.

Your Values
Our ideal Candidate
Skills And Experience

The successful candidate will have strong communication skills and be well-organised with excellent attention to detail, ensuring that all Learning and Development activity is administered efficiently and correctly, providing a professional and supportive service to our learners and stakeholders.

• Achieved or willing to work towards a Level 2 Business Administration.
• GCSE in Math’s and English.
• Highly organised, with good prioritisation skills to balance multiple tasks.
• Ability to maintain high attention to detail and produce accurate documentation.
• IT Skills - Outlook, Excel, Word, and PowerPoint.
• Previous experience with a Learning Management System (Cornerstone) would be advantageous, not essential.

Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.

Interested and want to know a bit more?

To find out more about our charity check out: this video.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2023 Colleague Engagement Survey, 56% (over 3,300!) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +28. This is a measure of how positively our colleagues talk about us - and 28 is an excellent score compared to other organisations!