Lead Technical Author - SC cleared

Investigo; Bristol; Hybrid; GBP 45,000 - 70,000; Full time

Job description

Lead Technical Author - SC cleared

A major central government organisation is seeking a Lead Technical Author to join them on an initial 12-month contract, working for them 3 days on-site a week, with occasional travel to Henlow.

Responsibilities:

1. Produce two Voice & Video (V&V) Service Design Packs (SDPs). Key responsibility for developing the ITIL3 aligned SDP for V&V Services.
2. Key Responsibility for producing the 'as built' Solution Specification for the Operational V&V systems.
3. Key Responsibility for producing the Voice & Video Product Roadmap(s) for the V&V Product Owner.
4. Secondary Responsibility for developing the System Knowledge Articles (KAs), Work Instructions (Wis) and User Guides (UGs) for a small V&V Service.

Essential:

1. Experience of working within teams that have managed Strategic Networks and Bearer Services.
2. Experience & Understanding of the difference between 'Legacy' and 'New' systems and the challenges this presents during transition, particularly for highly secure systems.
3. Ability to work with others in a high pressure and conflicting priorities environment.
4. Ability to work in a complex environment where Security conditions and controls can be difficult to navigate.
5. Previous experience of developing systems, solutions or services that form a key element of a larger system or capability.
6. V&V experience would be an advantage but not essential.

Desirable: MOD Background and understanding of processes