Lead / Senior Investigator – Complex Investigation and Reviews

NHS Wales Shared Services Partnership; Cardiff; Hybrid; GBP 35,000 - 65,000; Full time

Job description

To lead a new Legal & Risk service undertaking complex employee relations investigations, cultural reviews and assessments, report writing, team interventions and facilitating bespoke training working autonomously guided by organisational policies.

• To oversee and undertake investigations for all matters relating to clinical and non-clinical employees such as disciplinary, grievance, bullying and harassment and any other matters which may involve an investigation.
• To analyse information often of a highly confidential and sometimes distressing nature and be expected to attend Disciplinary and/or Appeal Hearings to present cases to a panel with the support from a Workforce Advisor.
• Ensure that all aspects of employee relations issues are dealt with in a timely and appropriate manner.
• To create and maintain strong working relationships with key stakeholders and identify areas for collaboration.
• To provide subject matter expertise as and when required.
• To advise and sit on relevant working groups, providing advice to Workforce Directors and NHS Employers in relation to All Wales issues and policies.
• To work with the wider team to draw upon available evidence to advise on preventative action that NHS Trusts and Local Health Boards can implement in relation to the recent introduction of the Worker Protection Act.
• To deliver Board and wider team development sessions in relation to risk management of cultural issues.
  
  

We pride ourselves on our relationships with our clients and the quality of our service. The post holder will be expected to build strong client relationships quickly and to be able to work at pace. We are committed to innovation and efficiency. We play a key role in delivering change across Wales.

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit our website.

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

For further details / informal visits contact:
Name: Sioned Eurig
Job title: Head of Employment
Email address: [e-mail]