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Lead Product Manager - Subscriptions
JR United Kingdom
London
Hybrid
GBP 105,000
Full time
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Job summary
An established industry player is seeking a Lead Product Manager to spearhead their loyalty and subscription products. This role offers the chance to shape product strategy and execution, impacting over 800,000 customers. You'll thrive in a product-first culture, collaborating with senior leaders and empowered teams to drive customer engagement and retention. With a strong emphasis on ownership and innovation, this position promises a rewarding career path in a dynamic and supportive environment. If you're passionate about building impactful products that enhance customer loyalty, this opportunity is perfect for you.
Benefits
Qualifications
- Experience with loyalty, rewards, or subscription products at scale (1M+ users).
- Strong strategic mindset with hands-on execution skills.
Responsibilities
- Own the end-to-end strategy for Loyalty & Subscriptions.
- Collaborate with CRM, Engineering, and Design teams.
Skills
Job description
Few&Far
London, United Kingdom
Other
Yes
8
18.04.2025
02.06.2025
Permanent Lead Product Manager - B2C Subscriptions / Rewards
2 days/week in London | Up to £105K + 15% bonus | Dog-friendly office
We're working with one of the UK’s best-loved consumer brands: publicly listed, rapidly scaling, and genuinely product-led.
Their loyalty offering is a cornerstone of their long-term strategy, and now they’re looking for a Lead Product Manager to take ownership of their two flagship loyalty products which are used by over 800,000+ customers (on track to hit 1M this year).
The goal? Push these products to drive 70–80% of all customer orders, through smart acquisition, retention, and product optimisation.
Why You’ll Love This Role
- Join a genuinely empowered, bottom-up product culture where teams shape their own roadmaps
- Massive reach - 75M+ customers across markets
- Real ownership - you’ll shape the strategy, not just execute
- Product-first culture - bottom-up roadmap planning, empowered teams
- Big business impact - work directly with senior leaders, including the CEO
- Great benefits - strong bonus, private medical, flexible hybrid setup
What you'll be doing:
- Own the end-to-end strategy and execution for ‘Loyalty & Subscriptions’
- Collaborate with CRM, Engineering, and Design to scale sign-ups and retention
- Line-manage one Product Manager
- Optimise acquisition, conversion, renewals, and overall value proposition
- Partner closely with the Director of Loyalty to scale engagement
What we're looking for:
- Experience owning and optimising loyalty, rewards, or subscription products at scale (1M+ users)
- Strategic mindset with hands-on execution skills
- You’ve owned product strategy and roadmaps - not just delivered on someone else’s
- Strong communicator who thrives in stakeholder-heavy environments
- Line management experience is a bonus
If you're passionate about loyalty, customer retention, and building products that truly stick - let's chat!
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