Lead Insight and Business Intelligence Analyst

Do you have strong analytic skills and a good understanding of digital products and experience of business intelligence tools such as Power BI? Then join Shelter as an Lead Insight and Business Intelligence Analyst and you could soon be playing a crucial role at the heart of our Data & Insight team.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.

About the team

Part of our Strategy Enablement Directorate, the Data & Insight Team delivers high quality data and database management, administrative services and business insight to the department and other teams across Shelter. Custodians of supporter data for its full life cycle, running through everything we do is a commitment to maintaining the highest standards of data quality and embedding a culture of standards, both in terms of compliance and best practice across the department.

About the role

The Lead Insight Analyst plays a crucial role in leading the production of meaningful narrative & insight to enable Shelter to effectively measure and evidence performance and impact. Working with a range of technology and platforms, they will ensure insight is delivered to meet stakeholder needs whilst identifying areas for growth, increased investment opportunities and surfacing risks or challenges within activities. They will oversee the development & provision of insight products in a range or formats including PowerBI dashboards, written reports and presentations, to support planning and delivery of strategic outcomes and the delivery of the indicator framework. This role will also oversee and line manage a small team of Insight/Business Intelligence Analysts to ensure robust performance opportunities and develop the team.

About you

We’re looking for a motivated self-starter to join the Data and Insight team as a Lead Insight and Business Intelligence Analyst. You’ll have advanced experience of data management processes and principles, as well as being experienced in the use of PowerBI and other data analytics/visualisation tools (such as Tableau, Google Analytics, etc.). Strong interpersonal and stakeholder management skills are a must, as is the ability to effectively communicate and write for both a technical and a user audience. As well as this, we’re looking for an individual who has the ability to lead and manage a small team, and proven ability to engage and work cross-functionally.

You’ll have knowledge of CRM Applications (e.g MS Dynamics) and Data Warehouse solutions (e.g Azure), as well as extensive experience in producing insight and data models for different audiences. What’s more, you’ll have working knowledge of data protection legislation, project management methodologies and agile ways of working – all a key part to success in this role.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.