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AICPA
London, United Kingdom
Other
Yes
40fb68c75dfb
100
11.03.2025
25.04.2025
About the Role:
As the Lead Experience Service Manager, you will lead a team who support the Association’s different departments in delivery of valuable and viable propositions to our chosen audiences. The Lead Experience Service Manager will work alongside the Experience Business Partners and Experience Delivery Managers across a set of propositions/programs to ensure that departments are informed of progress and manage any service incidents or escalations to a satisfactory outcome. This team will also maintain an up-to-date experience service catalog. You will report to the Senior Director, Experience Management. This role can work remotely as needed.
You Will:
You Have:
Who We Are:
At The Association, we are transforming the accounting and finance profession. We are future-focused, empowering the world’s most highly skilled accountants to stay relevant, meet today’s demands, and prepare for tomorrow’s challenges through quality education, resources, and training.
Learn more about The Association on LinkedIn and our Career Site.
How We Support You:
We provide flexibility to help you achieve a good work-life balance. You’ll be part of a global, diverse team that fosters an environment of inclusion and belonging where you are valued for who you are and where you come from.
We offer benefit options that support your wellbeing, in and out of the workplace, including healthcare, retirement, paid time off, parental leave, and an employee assistance program. We provide tools and resources that support your mental health and continuously evolve our offerings in order to meet your needs.
We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.
Ready to help shape the future of the accounting profession at The Association? Apply today at https://us.aicpa.org/career.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.