Lead Engineer

DXC Technology is a global leader in next generation information technology services and solutions, dedicated to helping our clients on their digital transformation journey. We are a leader because we have passionate, talented, and committed people and work with world-leading partners in business and technology. Our purpose is to solve our clients’ business challenges through best-in-class industry solutions, domain expertise and global scale. The successful candidate will join a highly skilled team of project engineers providing technical infrastructure support to UK Government and defence customers. The role will require a flexible working ethic and a pragmatic approach to IT support. Successful candidates will have a second/third line support background and great customer service and communication skills. They will have a keen interest in innovation alongside a willingness to implement new ways of working and automation. Your Job:

• Create and maintain documentation – and use it.
• Be proficient in writing Low Level Designs (LLD), and inputting into High Level Designs (HLD)
• Work to ITIL best practices.
• Implement standards, policies, and procedures for continual service improvement.
• Automate and improve everything you can.
• Proactively look for risks and problems and make sure they get fixed.
• Assist to build compliance with process and policies.
• Knowledge of Active Directory, Group Policy, DNS, VMware vCenter, VMWare ESXi and Windows PKI, among others.
• Works without direction and with customer nominated representatives to accomplish assigned tasks.
• Contributes to design for specific deliverables and assists in the development of technical solutions.
• Participates as part of a team and maintains good relationships with team members, internal DXC Teams and customers.
• Uses knowledge tools and re- uses information for the benefit of projects, and of professional development.

About you:

• You’re enthusiastic and get on with things.
• You work with a ‘can-do’ attitude.
• You love to learn new skills and take on new challenges.
• You’ll look for innovative ways to overcome hurdles and tenaciously pursue them.
• You share what you know and love to work in a fast paced, multi skilled team.
• You have excellent written and verbal communication skills.
• You’ve good analytical and troubleshooting skills with an eye for detail.
• You take responsibility and can run with issues with minimal supervision.
• You quickly adapt and are comfortable with working on multiple projects at a time, aspart of a team or alone
• Learn and attain thorough knowledge of company products and offerings.
• Provide improvements to current working practices and technologies.
• UK national – Dual Nationals not accepted.
• Able to meet criteria for Security Clearance (up to SC).

Education and Experience required: Bachelor’s degree in computer science, Engineering, or related field or equivalent work experience. professional-level certification(s) in work field. Typically, 5-10 years of relevant experience. Essential Knowledge and Skills Required:

• Windows Server 2003 to 2022
• Active Directory
• DNS
• DHCP
• Group Policy
• Windows PKI
• DFS
• VMware, vSphere and ESXi
• Veritas Clustering
• Microsoft Clustering
• Great customer service
• Good understanding of networks and Domain Structure

Desirable skills and knowledge/certifications

• Any Microsoft / Citrix / VMWare certification
• Wider understanding of client or midrange OSes, networking, and security
• PowerShell scripting
• McAfee ePO
• Hyper V
• HP BladeSystem, or similar blade servers / blade chassis and interconnect technologies
• HP Cloud Service Automation, or similar self-service cloud management technology
• HP Server Automation, or similar system configuration / software deployment technology
• Symantec Datacenter Security, or similar security policy enforcement product