Lead Digital Analyst - Adobe Analytics

Salary: Competitive Plus Benefits
Location: Holborn Store Support Centre and Home, London, EC1N 2HT
Contract type: Permanent
Business area: Sainsbury's Tech
Closing date: 18 December 2024
Requisition ID: 248828

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you’ll realise that ours is a modern software engineering environment because it has to be. We’ve made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech.

Sainsbury's Tech - Lead Analyst: Digital - Adobe Analytics / Admin Console

Joining Sainsbury's Tech means becoming part of a dynamic and fast-paced environment at the forefront of digital innovation. As a multi-channel, multi-brand business serving millions of customers daily, we handle an unparalleled volume of data, providing endless opportunities for insights and impactful solutions. With a focus on data-driven decision-making, you'll work closely with multiple stakeholders and have the support of a centralised analytics team. We pride ourselves on our inclusive and diverse culture, offering competitive benefits, flexible working options, and an environment where growth and development are encouraged. Join us and be part of our exciting journey in transforming the future of retail through technology.

What you’ll be doing

You’ll be working in the Applied Data & Analytics (ADA) function as a Digital Analyst reporting into the Analytics Manager.

This role will use our comprehensive data, industry leading tools and data visualisation to understand the behaviour on our digital channels for Food, General Merchandise and Clothing then feed that insight into teams across the business. This is achieved by a mix of project-based work, day-to-day insight and analysis, as well as supporting stakeholders self-serve.

This role suits an experienced Analyst, looking to line manage and build leadership skills, as you will be line managing Associate Analyst(s).

Who you are

• Provide insight into behaviour on our digital channels and present this in a variety of different ways from a quick conversation to presenting a deep dive insight pack or a self-serve dashboard, providing commentary and making recommendations.
• Support and collaborate with digital and broader analytics teams to prioritise and deliver the backlog.
• Look for new ways to develop existing reporting and processes through automation and optimisation along with research into emerging technologies and ‘best practice’.
• Collaborate with other teams to ensure we’re capturing the right data, in the right place, at the right time.
• Drive your own development, while you’ll have ample support and training where required, with the constantly evolving landscape in data and analytics, it’ll be important to identify your development needs and the best way to grow them.
• Line manage Associate Analyst(s).

What I need to know and show

• Experience with Adobe Analytics is essential. Admin Console experience would be beneficial. Tealium / Tagging implementation experience is highly desirable.
• An agile and innovative thinker, you’ll be able to think creatively with a logical and methodical approach to problem solving and coming up with ideas.
• Excited by digital and retail, you’ll be curious about data and the adoption of new technologies and tools.
• A proven track record of delivering actionable insight and demonstrable business change through the application of analytics.
• Self-starter with initiative and good self-management skills, able to prioritise and work collaboratively as a valuable member of a team in a fast-paced environment.
• Passionate about your own development, adaptable and have a growth mindset.
• Excellent communicator, credible and articulate, with good presentation and relationship building skills. Able to build trust with stakeholders and explain technical concepts to non-technical audiences.
• As we try to bridge the gap between classic digital data and broader business data, experience with any sort of coding (e.g. SQL, Python/R, VBA or others) would be very valuable but not essential as training can be provided.
• Familiarity with data visualisation techniques or tools (e.g. Tableau, QlikView, Microsoft Power BI or MicroStrategy) would be useful but not essential.

We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).