Lead Ambassador

Wachusett Brew Yard

Barrel One Collective

Lead Ambassador

Raise the Bar. Lead by Example.

Wachusett Brew Yard is looking for a passionate and experienced hospitality pro to serve as our Lead Ambassador-a frontline leadership role that ensures smooth service and exceptional guest experiences without formal supervisory duties. If you love craft beer, have solid restaurant chops, and enjoy energizing a team while delivering high standards, this is the role for you.

What You'll Do:

• Serve guests with top-tier customer service and genuine hospitality
• Support and guide front-of-house staff to keep service flowing smoothly
• Pour beers, fill growlers, and talk guests through our offerings with confidence and enthusiasm
• Foster a positive, pride-filled team environment through your presence and example
• Maintain a clean, organized space that reflects our standards and values
• Ensure safety and compliance, including age verification for all alcohol service
• Operate POS system, handle cash drawer with accuracy, and follow opening/closing procedures

What You Bring:

• Previous experience in a high-volume hospitality or bar setting
• Knowledge of craft beer and a curiosity to learn more
• Excellent communication and guest engagement skills
• A calm, confident presence and a team-first mindset
• Dependability, professionalism, and attention to detail
• Ability to thrive in a fast-paced, sometimes loud or hot/cold environment
• TIPS certification (required)

Why Work With Us:

• Be part of the growing Barrel One Collective family and a standout destination in Worcester
• Flexible part-time hours in a fun, community-oriented atmosphere
• Opportunity to contribute to a growing and dynamic hospitality brand
• Work alongside a team that takes pride in what they pour, serve, and represent

Bring your energy, lead with passion, and help shape the guest experience at Wachusett Brew Yard. Apply now!