Laundry Attendant

Highgate; East Hampshire; On-site; GBP 40,000 - 60,000; Full time

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Holiday Inn & Suites Phoenix Airport North

Overview

The House Laundry Attendant is responsible for washing, ironing, folding, and distributing all soiled linens, towels, napkins, and tablecloths.

Responsibilities

1. Employees must at all times be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
2. Understand operation of washing machines and dryers.
3. Load and unload washes according to standards.
4. Wash and dry all dirty linens, towels, rags, etc.
5. Sort all hotel linen according to type, color, size, etc.
6. Pre-treat all stained linen before washing.
7. Clean dryer filter daily and maintain all equipment as trained.
8. Operate iron as per standard and ensure that it is shut off at the end of the day.
9. Sweep and mop laundry floors, storing all linens off the floor.
10. Fold towels and linens.
11. Remove and sort dirty linens and towels from laundry carts.
12. Keep laundry carts clean and free of debris.
13. Maintain a clean work area.
14. Sort clean laundry according to type and load carts.
15. Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and in writing, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.