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l'Oréal Luxe Fragrances Fragrance Expert Harrods London (37.5 Hours)

L'OREAL GROUP

London

On-site

GBP 20,000 - 30,000

Full time

17 days ago

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Job summary

An established industry player is seeking a passionate Fragrance Expert to create unforgettable customer experiences. This role involves engaging with clients, providing personalized beauty consultations, and inspiring loyalty through exceptional service. You will receive comprehensive training to develop your skills and knowledge in the beauty sector, ensuring you can deliver the best possible experience. Join a vibrant team that values creativity and innovation, and be part of a brand that champions diversity and sustainability. If you have a love for beauty and a desire to make people feel amazing, this opportunity is perfect for you.

Benefits

Competitive Salary & Commission Scheme
Access to 35 brands worth of products
30 days holiday
Discounted Dental Insurance
Employee Referral Bonuses
Mental health support
Financial advice support
Involvement in campaigns for social causes
Sustainability initiatives

Qualifications

  • Passion for beauty and exceptional service is essential.
  • No prior experience required; training provided.

Responsibilities

  • Create memorable in-store experiences for customers.
  • Deliver personalized consultations and recommendations.
  • Achieve individual sales targets and inspire customers.

Skills

Customer Service
Sales Skills
Empathy
Personalization

Education

None required

Tools

E-Learning Modules
Retail Skills Training

Job description

Yves Saint Laurent Fragrance Expert

When you love your work and the people you work with, amazing things happen...

Freedom to go beyond, that's the beauty of L'Oréal.

Are you passionate about all things beauty? Do you love making people feel amazing? Then we would love to connect with you!

Your mission

Immerse your customers in memorable and genuine face to face in store experiences, developing personal connections with your customers to build trust and loyalty. Yves Saint Laurent demonstrates an incredible heritage which is at the heart of everything we do as a Beauty Advisor.

Being a personal shopper for your customers allows you to identify and understand needs, inspiring your customers with luxury, yet edgy looks. You will be part of a beauty expert team demonstrating boldness and couture for this established Parisian brand.

Continuing its unbridled love affair with individuals to create, shape and develop modernity. No compromise. Your own rules. Now.

Joining us

  • You will ooze passion for our luxurious beauty and delivering exceptional service; even if you don't have experience within this industry, we will give you the tools you need to be a beauty expert.
  • YSL disrupts the status quo with cutting edge technology in both make-up and skincare. We want to empower individuals with glamour and a sensorial experience using make-up, skincare and award winning fragrance.
  • You are a real people person and love meeting new people, being able to welcome new and existing customers in store, taking them on a personalised luxurious journey! Delivering individual consultations, by demonstrating empathy with sharing tailored recommendations.
  • You will proactively approach customers in a warm and friendly manner to provide a world class customer experience. Inspiring customers with the YSL Heritage of representing scandal and freedom within their beauty looks.
  • You will be self-driven and can motivate yourself to deliver on individual sales targets, occasionally being the sole ambassador for your team. We are not afraid to break the beauty rules and set new ones here at YSL, whilst leading as the most innovative and entrepreneurial brand.
Support And Development

  • Your induction will consist of regular training with your Area Manager, Education Mentor and Peers. From the beginning you will be set up online with induction modules across Retail Skills, Skin Care, Make-Up, and Fragrance. Following this, a full training induction will also be held in our beautiful head office in Hammersmith, London to support your success.
  • You will attend on-going team trainings where you will have an intro to all new launches, application techniques and get to play with all our new iconic products!
  • You will have access to E-Learning modules where you can develop yourself; we will support your development with a best in the business experience.
  • The future is yours! We will support your progression leading into a Counter Manager, Business or Area Manager!
Benefits And Rewards

  • Competitive Salary & Commission Scheme
  • Access to 35 brands worth of products within our L'Oréal Staff Shop
  • 30 days holiday (inclusive of BH's)
  • Discounted Dental Insurance
  • Employee Referral Bonuses
  • Additional support on Mental health and financial advice is also on offer
  • Working for Yves Saint Laurent, allows you the opportunity to be a part of the incredible campaigns we promote at all levels of the business. Abuse is not love, a recent campaign we partnered with Women's Aid to protect women across the U.K and educate them and raise awareness.
  • Working for L'Oréal means you can be a part of our wider workforce to be a part of the sustainability journey we are on...L'Oréal for the future! #Beautythatmovestheworld

At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.

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