L&D Specialist - Safe & Legal Process

Morrisons; United Kingdom; On-site; GBP 30,000 - 50,000; Full time

Job description

About the Role

Are you passionate about developing people and delivering impactful training? At Morrisons, we’re looking for an Academy Training Specialist to lead key Retail learning and development projects.

This role is an exciting blend of content creation, project leadership, and hands-on delivery. You’ll collaborate closely with subject matter experts (SMEs) and the L&D Design Team to ensure learning materials remain relevant, innovative, and aligned with operational goals. A focus will also be placed on driving performance improvement in underperforming stores and measuring the effectiveness of training interventions to deliver real results.

What You’ll Do

As a People Specialist, you’ll:

• Lead the development of Retail L&D projects, ensuring content meets the needs of managers, colleagues, and customers.
• Work with SMEs to update and maintain training materials, keeping them aligned with best practices and business priorities.
• Conduct Training Needs Analysis (TNA) and listening activities to identify appropriate learning interventions.
• Support ‘flop’ stores by designing tailored training solutions to drive performance improvements.
• Deliver Train the Trainer programs for Retail Managers and selected colleagues to embed learning.
• Collaborate with the L&D Retail Lead to enhance the reporting and evaluation of learning initiatives.
• Manage and maintain historical training materials to ensure alignment with the latest content.

Key Relationships

• Senior People Manager – L&D
• L&D Business Leads and Design Team
• External suppliers and governing bodies
• Business SMEs
• Retail teams

To succeed in this role, you’ll need:

Knowledge:

• Strong understanding of learning design, current training materials, and retail operations.
• Knowledge of learning theories and end-to-end BAU (Business As Usual) retail processes.
• Broad awareness of Morrisons’ departments and operations from supply chain to shelf edge.

Skills:

• Creative thinker with the ability to align learning and business needs.
• Strong project management and organisational skills to handle multiple priorities effectively.
• Attention to detail, ensuring content accuracy and process standardisation.
• A team player with excellent collaboration and stakeholder management skills.
• A passion for continuous improvement and driving efficiencies.

Experience:

• Previous experience managing L&D portfolios and training materials.
• Hands-on experience in retail, with an understanding of learning needs at various levels.
• Proven ability to design and deliver impactful training interventions.

About The Company

Our modern Head Office on the edge of Bradford is home to our different support teams from tech, marketing and finance to HR, trading and supply chain.

Alive with activity, this is where decisions are made and our corporate teams make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, newsagents and subsidised restaurant all within commuting distance of Leeds, Manchester and the Yorkshire Dales - always with free parking.

We host regular seasonal events and you’ll often find our suppliers on site sharing details of their latest product. We’re also committed to fundraising for our current charity partner.

Our business is fast paced and ever changing, as such we’ve lots of opportunities for you to play your part in our success. We’d love to meet you…

Some of the benefits you can expect as follows:

• 15% colleague discount in our stores and online, plus an additional 10% card for a friend or family member
• Annual bonus scheme
• Generous holiday entitlement
• 4.5 day working week with flexible working hours
• Company pension contributions
• Private healthcare
• Perks with over 850 retailers
• Free parking onsite

About The Team

Everything we do focuses on people. We attract the best talent and provide everyone with a warm welcome and lots of support, training and development. We also give our managers the coaching and skills they need to lead us into the future.

We shape policies and procedures to make sure we all do the right thing and everyone is treated with respect. And we show our colleagues how much we value them by rewarding their contribution with all kinds of great perks.