Job Title: KYC Quality Assurance Analyst
Location: Birmingham
Corporate Title: Associate
Client Lifecycle Management (CLM) in Global KYC Operations is responsible for performing KYC on clients of Deutsche Bank Group and Affiliates across Corporate Investment Banking. The 1 LoD Know Your Client (KYC) Quality Assurance (QA) - CB/IB Financial Crime Risk (FCR) and Compliance Business Control Office (BCO) function provides assurance to stakeholders as to whether DB's KYC files reviewed meet the standards defined in the KYC Policy - DB Group and local requirements (where applicable) through an independent assessment of KYC file, including ascribed Client Risk Ratings and Due Diligence activities undertaken by the Business to manage Financial Crime Risks presented by the Client.
What we'll offer you:
- Competitive salary and non-contributory pension
- 30 days' holiday plus bank holidays, with the option to purchase additional days
- Life Assurance and Private Healthcare for you and your family
- A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
- The opportunity to support a wide-ranging CSR programme + 2 days' volunteering leave per year
Your key responsibilities:
- Operate as a KYC Quality Assurance SME with the global KYC QA function, specializing in KYC & AML
- Review KYC files on a sample basis by applying the QA methodology to deliver an objective review of client files & perform accurate and consistent QA checks on KYC files across multiple locations, business areas and client types
- Identify risks within the KYC documentation and confirm issues have been remediated and/or appropriately escalated through the escalation process
- Partner with CLM & AFC QA teams to improve KYC standards
- The Operations Expert provides in-depth technical knowledge and expertise covering complex policies, processes, products and regulatory requirements.
- Keep abreast of industry best practices, sharing knowledge with a range of internal stakeholders at all levels, regionally and globally as appropriate.
Your skills and experience:
- Profound knowledge of Know your Customer (KYC) matters and topics with significant KYC operations experience
- Experience with investment banking clients and preferably with risk and complex client entity structures
- The ability and willingness to work independently is required
- Effective communication, organization, prioritization, and interpersonal skills
- Ability to work to high standards and under strong time constraints
- The ability to utilize your own area of expertise and knowledge to contribute to significant improvements in operational processes and policies. Combine subject matter expertise and able to transfer knowledge to colleagues.
How we'll support you:
- Training and development to help you excel in your career
- Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
About us:
Deutsche Bank is the leading German bank with strong European roots and a global network. Deutsche Bank in the UK is proud to have been named a Times Top 50 Employer for Gender Equality for three consecutive years. Additionally, we have been awarded a Silver Award from Stonewall for two years running and named in their Top 100 Employers for 2023 for our work supporting LGBTQ+ inclusion.
Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.