Key Account Manager

Universal Business Team; Poole; On-site; GBP 45,000 - 52,000

Job description

Description

Salary: Circa £45,000 (negotiable DOE)
Hours: Monday - Friday, 8:00am - 5:00pm (Office-based)

Location: Poole

Benefits: Bonus, Holiday buy-back scheme, Free onsite parking & EV charging points, Perks at Work scheme, Unlimited 'tuck shop' snacks, Free lunch every Friday, Charity dress-down days, Cycle to Work scheme, Complimentary Happy Birthday vouchers, Subsidised workplace massage, 'Giveback Days' with meals cooked onsite by Management, Eye care vouchers, Employee Assistance Programme (EAP) and more...

The Opportunity

Are you a proactive, commercially-minded professional with a passion for relationship management and strategic account growth? We are seeking a Key Account Manager to join a dynamic, high-performing team in a rapidly growing organisation. This role is ideal for someone who thrives in a collaborative environment and enjoys working closely with major global clients.

What You'll Be Doing

1. Managing and developing key client accounts, ensuring strong, long-term relationships.
2. Working closely with procurement teams to identify sourcing opportunities and provide tailored solutions.
3. Acting as a trusted advisor, offering consultative support and product expertise.
4. Conducting regular client meetings to understand their evolving needs and ensure smooth service delivery.
5. Collaborating with internal teams, including customer service and supply chain, to guarantee timely product delivery.
6. Identifying growth opportunities within accounts, improving profitability, and enhancing service offerings.
7. Occasionally visiting client sites, including cruise ships, to strengthen relationships and oversee project execution.

Requirements

What We're Looking For

1. Experience in account management, building and nurturing relationships within a B2B setting.
2. Professional, friendly demeanour.
3. Knowledge of procurement or supply chain - experience working closely with procurement teams and updating clients accordingly.
4. A commercially astute mindset with the ability to negotiate and influence.
5. Strong relationship-building skills, able to liaise confidently with senior stakeholders.
6. Highly organised with a problem-solving approach and an eye for detail.
7. Experience selling into hospitality, leisure, retail, or FMCG industries is desirable but not essential.

This is a fantastic opportunity to join a thriving business with a strong reputation and a collaborative culture. If you're looking for your next challenge in a role that offers variety, responsibility, and professional growth, apply today.