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Key Account Manager

99 K LTD

Manchester

On-site

GBP 30,000 - 40,000

Full time

23 days ago

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An established industry player in fast fashion is seeking a dynamic Account Manager to enhance customer relationships and drive business growth. In this role, you'll be the vital link between clients and internal teams, ensuring customer satisfaction and loyalty. You'll leverage your strong communication and negotiation skills to address client needs and foster long-term partnerships. This is an exciting opportunity to join a supportive and collaborative environment that values professional growth. If you're proactive, detail-oriented, and passionate about customer success, this position is perfect for you.

28-day annual leave including bank holidays

Company pension

Professional growth opportunities

Collaborative work environment

Proven experience in account management with strong communication skills.
Ability to manage multiple tasks while maintaining attention to detail.

Serve as the main contact for customer concerns and needs.
Build and strengthen customer relationships for long-term partnerships.
Communicate with clients and resolve conflicts effectively.

Account Management

Communication Skills

Negotiation Skills

Attention to Detail

Problem Solving

Team Player

Proactive Thinking

Presentation Skills

Decision Making

Chinese Language

Job Title: Account Manager

Location: Salford, Greater Manchester

Salary: £30,000 - £40,000 per annum

Job Type: Full time, Permanent

A rapidly growing and established fast fashion-wear company in Salford is seeking an Account Manager to join our team at the regional sales office.

The ideal candidate needs to be self-motivated, possess strong task ownership, and be a good team player.

In this role, you will be key to maintaining solid relationships with the company's customers and acting as the main point of contact between customers and internal teams.

Please note that the company does not offer sponsorship; therefore, candidates must have the legal right to live and work in the UK and live within a commutable distance from Salford to be considered.

Responsibilities and Duties:

Serve as the main contact in all matters related to customer concerns and needs.
Build and strengthen customer relationships to achieve long-term partnerships.
Communicate with clients clearly and address their concerns, resolving any conflicts that arise.
Meet regularly with other team members to discuss progress and find new ways to improve business.
Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients, and identify renewal opportunities.
Follow up on any discrepancies with customers, such as price, quantity, compliance, quality, etc.

Requirements and Skills:

Proven working experience in account management.
Ability to juggle multiple tasks at a time while maintaining sharp attention to detail.
Be proactive and able to think outside the box.
Excellent verbal and written communication skills; understanding Chinese is preferable.
Strong listening, negotiation, presentation, and decision-making abilities.
Excellent team player with strong task ownership.

What We Offer: