Key Account Manager

Otis Elevator Co.; Dartford; Hybrid; GBP 40,000 - 70,000

Job description

Date Posted: 2024-09-30

Country: United Kingdom

Location: Otis & Liftec Express Dartford, Regus Admirals Park, Victory Way, Dartford, DA2 6QD

Key Account Manager

Role Overview

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Liftec Express is growing and we are recruiting a Key Account Manager. The main goal of the role is to achieve sales growth through creating and managing customer relationships through sales achievement, situational problem solving, and comprehensive account management.

The role will hybrid working, time split between in person customer site meetings and travel to within our local branch network. The ideal candidate would be based within easy access of our Dartford office. The role would report to the National Service Sales Manager.

On a typical day you will:

• Manage a portfolio of elevator units through maintaining good working relationships with existing national Key Account customers.
• Serve as primary contact for timely resolution of customer needs surrounding inquiries.
• Develop build-on repair and modernization sales through networking, bids and tenders.
• Develop your own sales strategy to achieve sales targets, ensuring profitability.
• Use sales tools to effectively track opportunities, pipeline, and forecast sales results.
• Conduct sales negotiations and close deals, ensuring payment on time.
• Collaborate with fellow team members, including other sales representatives and field colleagues.

What you will need to be successful:

• You have a business or technical degree or have demonstrable Key Account/Service Delivery experience ideally in the lift industry, with a minimum of 5 years' work experience.
• You have a strong customer and service orientation, including excellent interpersonal and organisational skills.
• You have strong commercial contract experience.
• You have strong presentation, written, and verbal communication skills to effectively develop expectations and relationships with internal and external customers.
• You are target focused, with the ability to work at pace in a demanding, complex, corporate organization.

What’s In it For Me / Benefits:

• You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
• We offer you remuneration in accordance with local standards plus:
  • Local benefits here including vacation and incentives, car allowance.
• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work.

Apply today to join us and build what’s next!

Liftec Express is a group of core specialist businesses which focus on the supply, installation, maintenance, repair and modernisation of all types of lift equipment in commercial and residential properties. We pride ourselves on delivering the benefits of a large organisation, whilst maintaining the flexibility and local delivery of a regional service provider. Our success and growth is the result of repeat business from a broad base of satisfied customers.

Liftec Express is an industry leader, capable of delivering a wide range of national services to both the public and private sector, offering high levels of support and customer care. Our positive can-do approach to customer requests makes us stand out in the industry and reinforces our desire to build long-term customer relationships. We believe the culture of dedication, professionalism and the desire to succeed is found in all of our people who in turn, are our assets that make things happen for our customers. We strive to be the best which means we set big goals, rise to achieve them, and win as a team.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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