Key Account Manager

Key Account Manager

Based within the M25, commutable to West London

£38,000 to £40,000 per annum plus company car

Clean environments make people happier

We are looking for an experienced Key Account Manager to join our thriving London division overseeing a £1.5M portfolio across a variety of sectors including commercial contracts.

You will be managing a team of supervisors, ensuring their 30 sites are properly supervised and that the specified cleaning standards are met and maintained to a high level. No two days will be the same. When you’re dealing with people there’s never a dull moment, and you’ll use your strong interpersonal skills to support and develop your team.

As a Key Account Manager you will be:

1. Maintaining strong client relationships with high levels of satisfaction
2. Providing and maintaining the quality of service delivery
3. Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.
4. Holding regular contract and specification review meetings with clients
5. Being responsible for ensuring Health & Safety procedures and legislation are adhered to
6. Looking for opportunities for continuous improvement, cost savings, and account growth.

As a Key Account Manager you will have:

1. Excellent communication and people management skills
2. Strong leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
3. Experience with financial forecasting, budgeting, and analysis
4. Working knowledge of Health and Safety systems in the cleaning industry
5. Experience working with commercial clients previously would be highly desirable
6. Passionate, flexible, trustworthy, and innovative.
7. Hold a full driving license and be able to travel to sites

What we offer you:

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

The good stuff:

1. We are employee-owned, making you a beneficiary of our future success
2. 33 days leave including bank holidays
3. Enhanced maternity, paternity, and sick pay
4. 24hr online GP access as well as mental health, wellness, financial, and legal support
5. Two paid volunteering days annually from beach cleans to supporting your local community. You choose
6. More than 250 perks and hundreds of exclusive deals and discounts
7. Lots of training, development & apprenticeship opportunities to grow and progress your career
8. Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
9. All year-round recognition and an annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion:

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments:

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help.

Qualifications:

Key Qualifications:

• Management Qualification