Junior Service Manager (Engineering / Packaging)

Junior Service Manager (Engineering / Packaging)

£35,000 - £40,000 + Company Bonus + On call allowance (phone only) + Progression + Training + Company Benefits

Location: York

Are you a Service Supervisor or Engineer looking to move into a technical leadership role within a tight-knit, long-established UK subsidiary of a global leading company offering the opportunity to continually develop your career through specialist training and progression?

This well-established company is the UK subsidiary of a multi-billion turnover company that provides a range of packaging and labeling solutions for a varied client base primarily within the F&B and Ecommerce sectors. They have seen continual growth since their establishment in 1978 and due to an ever-increasing workload are looking to further grow their team.

On a daily basis, your responsibilities will be split between aftersales and supporting the service team. You will check specifications from the sales team, send these to the manufacturing team in Germany, and once back, arrange for an engineer to attend the installation and any subsequent servicing. Further to this, you will support engineers with their daily workload/jobs list as you oversee engineers across a regional patch in the UK.

This varied role would suit a Service Supervisor or Engineer looking to move into an office-based role where you will offer technical support for clients in a role offering a bonus and on-call to increase your earnings.

The Role:

• Aftersales work, look at drawings and check correct fit for project component
• Liaise with the manufacturing team in Germany and customers to ensure a high level of customer service
• Send service engineers job sheets and arrange installations and site visits
• Office-based role, regular customer interaction on phone
• On call 1 in 10, 5pm-8pm weekdays, Saturday/Sunday 9am-5:30pm - but phone only

The Person:

• Service Supervisor / Engineer or similar
• Looking for a technical leadership-based role
• Commutable to York

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.