Junior Security Coordinator - Africa Region

Location: Healix Group, Healix House, Esher Green

We are recruiting a Junior Security Operations Coordinator with a focus on the Africa region to join our Global Security Operations Centre based in Esher, Surrey. The job title for this role will be Junior Security Coordinator – Africa Region.

Operating 24/7/365, our Global Security department is made up of security and crisis management specialists who are highly knowledgeable in the risks associated with global travel. As industry experts, we provide our clients with evaluations of security risks, advice on minimising those risks and guidance for building a safer and more secure environment for their staff.

Responsibilities

Our Junior Security Coordinators support our Regional Security Manager in ensuring the delivery of consistent, high-quality operational security services. The role involves a diverse range of responsibilities including:

• Supporting the security desk, handling security advice and providing assistance to travellers, expatriates and corporate security/risk managers.
• Working alongside the security operations team during escalations across all regions.
• Providing ‘Active Monitoring’ services to subscribed clients affected by major security incidents.
• Assisting with coordinating operations as part of an Incident Management Team during escalated situations, evacuations and security operations.
• Collaborating with the Global Threat Analysts to contribute to Africa related operational advice and risk intelligence output.
• Assist in the development of security operational capability across Africa. Take responsibility for asset due diligence across all regions.
• Work with the medical team on emergency medical response plans.

In addition to full training being provided for the role, the successful candidate will also have the opportunity to undertake a highly comprehensive Crisis and Security Risk Manager training programme, specifically designed to develop your security manager skills, competencies and undertake professional qualifications.

About The Role

The role is aimed at individuals starting or early on in their security careers. Our requirements for a Junior Security Coordinator:

• A degree or masters (or equivalent) in a related field, such as International Relations, Politics, Terrorism etc.
• Demonstrated expertise and knowledge of political and security issues in the African region.
• Demonstrated knowledge of security operations, crisis management and logistics planning is desirable.
• Experience of operating in an international context (postings, exchanges or employment within a foreign multinational company).
• Excellent written and verbal communication skills and experience of working in small, close teams.
• Ability to remain calm and resilient under pressure, whilst following protocol with high attention to detail.
• Strong interpersonal skills with the ability to quickly build rapport.
• Excellent written and spoken English. A second regional language is an advantage.

Please note that this is a shift-based role, including working weekends and public holidays, and the successful candidate will need to be able to commute to our offices in Esher, Surrey, on a regular basis.

What We Offer

We offer a welcoming, friendly and supportive working environment. At Healix, we truly believe that ‘our people’ are at the heart of our success; employees are treated with dignity and respect and are always encouraged to reach their full potential.

We welcome applications from individuals of all backgrounds and characteristics. If you require any support in accessing this opportunity, please do get in touch.

Company Culture

Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.

Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.

Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit.

We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.

Closing Date

Friday 28th March, 2025

Contract Type

fulltime

Salary

Based on Experience